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Topic: Not sure what to do?

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Subject: Not sure what to do?
Date Posted: 2/1/2012 4:45 AM ET
Member Since: 8/7/2011
Posts: 2
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I had a book requested from me a few days ago, which I declined because of the requestor's conditions. The requestor sent me a message the next day basically asking when I would be mailing the book out, and I messaged her back saying I had cancelled the transaction. She then sent a message back saying that the book was marked as mailed and en route to her and was getting very snippy. I never printed a wrapper or marked as mailed, so I'm very confused as to what happened, or what to do about it? She's asking me now to cancel the transaction but I have nothing to cancel? Any help would be greatly appreciated, thank you!

Date Posted: 2/1/2012 6:12 AM ET
Member Since: 12/21/2007
Posts: 1,642
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It probably rolled over to the next available book/sender.

Date Posted: 2/1/2012 6:44 AM ET
Member Since: 2/13/2007
Posts: 8,411
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The requestor needs to click the PM button by the order in question on her account page and see if it's you.  If she's PMing you from her Transaction Archive, that's her problem.  Only completed orders are in your Transaction Archive, whether received or cancelled.



Date Posted: 2/1/2012 10:07 AM ET
Member Since: 10/23/2010
Posts: 244
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+1 for what Mary said.  When you decline a transaction, the person gets another offer from the next book holder in line.  It's very likely that you declined her offer due to her RC and then the next person in line agreed to send it but she's not realizing that  and PMing you instead.  If she keeps bothering you I would politely point out that she needs to check her transaction archive and be sure she's PMing the right person.  If she keeps up after that, just ignore her; like Mary said, it's her problem if she's mailing the wrong person.

Cathy A. (Cathy) - ,
Date Posted: 2/1/2012 12:36 PM ET
Member Since: 12/27/2005
Posts: 4,156
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If you declined by clicking [My Book Does Not Meet Requestor's Conditions], then your canceled transaction is not in her Transaction Archive. If that's what you did and she's still PMing you, then she must have sent you a PM before you declined the request and she's replying from her Personal Messages page, or else she saved your nickname somewhere.

If you declined by clicking [I Cannot Mail] then your book was completely removed from your shelf and you need to repost it. If you did this, then the canceled transaction is in her Transaction Archive.

Either way, once you canceled, the request rolled over to a new sender as the others told you. This member needs to look for the active request on her My Account page and send a PM from there if she's concerned about the book (better would be for her to learn patience and not send any PMs though.)

If you do get a request with conditions you can't or don't want to meet, always use the [My Book Does Not...] button. Using that one will keep your book in the system and also prevent the same person from requesting the book again with the same conditions. It's o.k. to say your book doesn't meet conditions even if the truth is you just don't want to deal with a demanding or crazy RC.

Date Posted: 2/1/2012 1:58 PM ET
Member Since: 8/7/2011
Posts: 2
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Thank you so much! smiley