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Topic: Swapper with swapper's remorse

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Subject: Swapper with swapper's remorse
Date Posted: 9/11/2007 7:37 PM ET
Member Since: 9/17/2006
Posts: 2
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I think I got a swapper with swapper's remorse.  Swapper had no conditions, asked for a sort of older (8 yrs old)  PB.  It was remaindered from the library,  had the corner plus ISBN-bar code place removed from the cover, and the cover was taped in place before I got it.  So no pages would fall out.  It was read, it was not new, the cover was worn, but nothing outside of what's allowed for a PB.   Did this swapper ever give it to me over alleged violations! Said there's a 3 inch tear on the cover that wasn't there when I sent it out, says the cut-out of the bar-code is bigger than the allotted cut-out area, you name it, swapper says it.  I just need to vent; I received quite a few books in less than, shall we say, pristine condition, but they were rare or OOP, so I chalked it uo to it's a swap and did I want to pay $25 to Amazon?  BTW, I always mail books in sturdy envelope, padded if  possible.  Not a thank you for my trouble and expense over that did I get.

Date Posted: 9/11/2007 7:49 PM ET
Member Since: 3/25/2007
Posts: 102
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sorry about treatment you received.

If I am going to send out a book that is in rough shape (but still within guidelines) or a library book I often take the time to PM the requestor about the condition. Even though I don't have to I still do it. No one has turned down a book yet and all have been happy I explained the condition to them.

I figure a little extra on my part keeps everyone happy!

Date Posted: 9/11/2007 8:14 PM ET
Member Since: 1/29/2006
Posts: 54,837
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Hi Beverly,

I'm sorry if the requestor was rude.  There's no excuse for being rude.   I do think they might have had a couple of points, though. 

The Help Center says this about Cover condition:

  • Cover not torn
    • some used book stores cut out a small part of the cover; if the amount missing is less than 1 inch, this is OKAY
    • a small rip (less than 1 inch) in the cover is OKAY

    *****

    If the cover was taped because it had a tear of over 1", I can see where they would believe that was an issue (even if you got it that way).  Also, it sounds as if the book was clipped in more than one place.  I don't know for sure if that would be an issue by itself, (my guess is yes since the HC says "a small part"), but if a place was over 1", then it for sure is an issue.  Of course, I don't know, I'm just going by your own description and saying there might be actual posting guideline issues. 

    Again, if they were rude to you there was just no cause for that and I'm sorry you had to deal with it!

    Date Posted: 9/11/2007 9:10 PM ET
    Member Since: 12/23/2005
    Posts: 3,005
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    I don't think it is swapper's remorse.  I believe the swapper feels the book is in violation of the PBS guidelines.  When you say the cover was taped in place, how much of it had to be taped?

    Date Posted: 9/11/2007 9:14 PM ET
    Member Since: 8/18/2005
    Posts: 7,977
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    Last Edited on: 10/19/09 9:42 PM ET - Total times edited: 1
    Date Posted: 9/11/2007 9:30 PM ET
    Member Since: 1/12/2007
    Posts: 1,305
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    I have to say I'd be asking for my credit back, the book does not meet PBS guidelines.

    L. G. (L)
    Date Posted: 9/11/2007 10:06 PM ET
    Member Since: 9/5/2005
    Posts: 12,412
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    I agree.  It sounds as if the book did not meet PBS guidelines when you received it, Beverly.  A book with the cover taped on is not postable, whether or not you received it that way.  The removal of the ISBN barcode would leave a hole big enough to make the book unpostable, in and of itself.  If I were you, I'd refund the credit and review the posting guidelines.

     



    Last Edited on: 9/11/07 10:07 PM ET - Total times edited: 1
    Date Posted: 9/11/2007 10:40 PM ET
    Member Since: 1/29/2006
    Posts: 54,837
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    Cindy,   I didn't mean to offend.  That was why I specifically said "if". I realize that in the moment someone can read a PM and think it is hostile when it is not.  (There are some, though, that truly are hostile and I had no way of knowing which she got)

    I hope you guys can work this out.  As I said before, there does seem to have been posting guideline issues, in which case you should get your credit back.

    Date Posted: 9/11/2007 10:42 PM ET
    Member Since: 8/13/2007
    Posts: 381
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    The best way to avoid all this I think, it to send the member a PM before hand, and explain the details of the book. Even if it's just a small tear, better safe to ask than to go through all this...

    Date Posted: 9/11/2007 10:57 PM ET
    Member Since: 2/5/2007
    Posts: 30,800
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    The way to avoid this is to not post books that don't meet PBS standards.  

    Date Posted: 9/12/2007 9:08 AM ET
    Member Since: 3/8/2007
    Posts: 139
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    I think that any book with the barcode cut out is unpostable, isn't it?  bar codes are almost always larger than one inch.

    Date Posted: 9/12/2007 10:12 AM ET
    Member Since: 8/18/2005
    Posts: 7,977
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    Last Edited on: 10/19/09 9:42 PM ET - Total times edited: 2