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Topic: So I switched books when sending out....

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Subject: So I switched books when sending out....
Date Posted: 3/8/2010 7:47 PM ET
Member Since: 3/30/2009
Posts: 13
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Sigh... I've mailed dozens of books, and now this happened.  I was also a 10K+ feedback on ebay as well....

I've replied to the original person and contacted the other one.  ( I sent out 4 books that day, and hope it was just 2).

What is 'best practices'?  I know if it was me, I'd rather print a label to the new person and send it out, and get $ via paypal.  I am waiting to hear back from both parties to see what they say, but am looking for opinions on what others have experienced.

One book sells for over $30 (technical book) so I don't think the guy who didn't get it will want the true crime book in his house.  :)  And vice versa...

Thanks, Juli

Date Posted: 3/8/2010 7:52 PM ET
Member Since: 4/25/2007
Posts: 11,648
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I would ask the parties to mail the books they got to the other person.  You will either need to send them the postage money or a credit to cover the postage.  Make sure it's okay with both parties too that you give their address to the other person.

Date Posted: 3/8/2010 8:37 PM ET
Member Since: 6/4/2007
Posts: 2,941
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This happens to the best of us, don't sweat it too much!  Everything you need to know is right here in the handy-dandy Help Doc:

I sent a book to the wrong person!

Last Edited on: 3/8/10 8:37 PM ET - Total times edited: 1
Date Posted: 3/8/2010 9:30 PM ET
Member Since: 11/14/2005
Posts: 6,421
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Yep, Jimi's got it right, I've heard of LOTS of people that have done it. Luckily, most of us only do it once, and we learn from the expense of wasting two extra credits to get the books to their rightful owners.

Date Posted: 3/12/2010 1:11 PM ET
Member Since: 2/12/2007
Posts: 831
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Practically everyone has done it once,,,hopefully just once.  You have been a member for almost a year, and you got it right every time until now? Kudos for that!

Yes, the easiest way is to get each person to send the book to the right member.  How you handle the postage is up to you and the people doing you the favor of fixing your error.  Most people are happy to do so as they have made the same error themselves!  You could send them the wrapper with postage, send them a check to cover postage, a credit, or whatever you negotiate. 

I did have a person once that insisted that I send the wrong book back to her so that she could then send it on to the correct party.  That took longer to resolve and my book was listed as a "lost book" by the time it arrived.  That meant that I had to go into the archive to mark it received. 

Date Posted: 3/12/2010 1:14 PM ET
Member Since: 4/24/2008
Posts: 310
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This happened to me last month.  I could kick myself.  Happens when I have a lot to mail out.  Happened to me several years ago when I was selling homeschool books.