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System Center 2012 Service Manager Unleashed
System Center 2012 Service Manager Unleashed
Author: Kerrie Meyler, Kurt Van Hoecke, Sam Erskine, Steven Buchanan
System Center Service Manager is an integrated platform for automating and adapting an organization's IT service management best practices, such as those found in Microsoft Operations Framework (MOF) and Information Technology Infrastructure Library (ITIL). Service Manager provides built-in processes for incident and problem resolution, change c...  more »
ISBN-13: 9780672337079
ISBN-10: 067233707X
Publication Date: 11/8/2013
Pages: 900
Edition: 1
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Publisher: Sams Publishing
Book Type: Paperback
Members Wishing: 0
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