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TQM in Action:A Practical Approach to Continuous Performance Improvement
TQM in ActionA Practical Approach to Continuous Performance Improvement
Author: John Pike
The principal aim of this book is to help practising managers to develop and implement a strategy for the introduction of Total Quality Management (TQM) within their own organizations. "TQM in Action" prvides a practical guide to the stages, key considerations and potential pitfalls of implementation. The book provides a template for implementat...  more »
ISBN-13: 9780412487903
ISBN-10: 041248790X
Publication Date: 11/18/1993
Pages: 292
Edition: 1
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Publisher: Springer
Book Type: Hardcover
Members Wishing: 0
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