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Topic: My tabs have disappeared from "my account" main page

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Subject: My tabs have disappeared from "my account" main page
Date Posted: 4/3/2010 9:55 PM ET
Member Since: 4/6/2007
Posts: 22
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They were there last time I logged in, but now they're gone. Both the ones at the top (My Account, Post Books, My Bookshelf...) and the ones in the middle (Books I've requested, En Route to Me, Books I've mailed...) Any one else having this issue? I'm using Firefox 3.6.3 --Thanks!  Barbara

Date Posted: 4/3/2010 9:58 PM ET
Member Since: 5/1/2007
Posts: 6,559
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The tabs on "my account" main page are still there.  I'm using Firefox 3.5.5.

Date Posted: 4/3/2010 10:02 PM ET
Member Since: 4/6/2007
Posts: 22
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Hmm...I just checked and my SwayADVD tabs are still there. I've been playing with my cookies lately (blocking those pesky tracking ones) Could that be the problem?

Date Posted: 4/3/2010 10:04 PM ET
Member Since: 8/15/2007
Posts: 3,044
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Well the "En route to Me" and "Books to Be Mailed" tabs might not be there if you have no activity.

I just marked a book received today that ended any activity I had ongoing, so the tabs aren't there now.

Date Posted: 4/3/2010 11:56 PM ET
Member Since: 4/6/2007
Posts: 22
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Yes, I have stuff coming and going. The words are still there, but they are bullet listed (see below). They don't have a link when I hover over them with the cursor, but I found that I can click on them anyway (which is good!). The missing tabs on the top are similarly bullet listed, but they have a link shown when I hover over them:

  • Books I've Requested (1)
  • En Route to Me (1)
  • Books I've Mailed (1)

Last Edited on: 4/3/10 11:57 PM ET - Total times edited: 2
Cathy A. (Cathy) - ,
Date Posted: 4/4/2010 10:56 AM ET
Member Since: 12/27/2005
Posts: 4,152
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The tab graphics come from a different domain. The list was in the January newsletter. Make sure that you are allowing traffic to/from all of these domains:


You can also try a hard refresh: press ctrl+F5.

Subject: They're back!
Date Posted: 4/4/2010 3:01 PM ET
Member Since: 4/6/2007
Posts: 22
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Thanks, all,  for all your advice. Cathy, I did check and didn't see any of those listed as "blocked". Then I re-chose "accept 3rd party cookies", loaded the pbs page and the tabs returned! Now to play and see if I can keep my tabs but still code my computer to deny 3rd party cookies.  Thanks again!