Technical Writing Process and Product Author:Sharon J. Gerson, Steven M. Gerson This book guides users through the entire writing processprewriting, writing, and rewritingdeveloping an easy-to-use, step-by-step technique for creating the types of documents they will encounter on the job. The authors' conversational style engages students in the writing process and encourages hands-on application. The book discu... more »sses ethics, audience identification, electronic communication, and the role of technical writing in the workplace. For anyone who needs to compose written presentationsand especially those who have no formal training in doing so.« less