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Telecom Churn Management (Customer Telecare Series)
Telecom Churn Management - Customer Telecare Series
Author: Rob Mattison
Telecom Churn Management, The Golden Opportunity explains how and why churn is managed today. It discusses the Tele-centric (Customer Centric Telecommunications) model for customer management. The book provides the key Analytics that can give your company the competitive advantage. The key first step is recombinant segmentation (identificatio...  more »
ISBN-13: 9781893970052
ISBN-10: 1893970051
Publication Date: 4/1/2001
Pages: 488
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Publisher: Apdg Publishing
Book Type: Paperback
Members Wishing: 0
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