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Topic: textbook question

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Subject: textbook question
Date Posted: 9/4/2008 10:28 AM ET
Member Since: 4/3/2008
Posts: 541
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Here is what it says in the help section:

  • If you Post a textbook or workbook with highlighting/writing inside, or a cookbook with writing or staining, you MUST communicate with the requestor by PM describing the book's condition, and you must receive a reply PM accepting the condition of the book as described, before sending the book.
So I sent a PM to the requestor, and he didn't answer me.  Now my book is taken off my list because the transaction was cancelled, and I go back to the end of the list. 

Can I repost it?  How do I keep this from happening next time?  Is there a way to keep from going to the end of the line each time?

I'm starting to think it might be easier to list it as an unpostable and forget about it, what do you think?

Date Posted: 9/4/2008 10:53 AM ET
Member Since: 5/29/2007
Posts: 13,347
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Last Edited on: 2/5/15 4:47 PM ET - Total times edited: 1
Date Posted: 9/4/2008 10:55 AM ET
Member Since: 2/28/2007
Posts: 2,164
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This is a tough one -I was in a situation with a textbook where I PMd the person and they did answer me, but didn't want it with highlighting.  So, it was like, "who cancels?"  But that's a different situation than yours.  I am not sure what you do when the person does not answer your PM.  If I were you, I'd contact the team and let them know what happened and ask that your copy is put back at the front of the line.  If the request then goes back to him, though, you are in the same situation.  This is difficult.  Maybe the unpostable route is best.



Last Edited on: 9/4/08 10:56 AM ET - Total times edited: 1
Date Posted: 9/4/2008 10:41 PM ET
Member Since: 3/13/2006
Posts: 2,024
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I've wondered this myself -- I'll be interested in seeing if anyone receives an official answer on this.

Date Posted: 9/4/2008 10:57 PM ET
Member Since: 8/16/2007
Posts: 15,201
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I don't think they even thought that side of the issue through or they assumed that there wouldn't be many copies of any particular book in the system at one time so it wouldn't make a difference. I would recommend asking them to put you back into the first place in the FIFO line. If they can do it with WL books, I don't see why they can't with shelf books. You shouldn't be penalized for following the rules.

Date Posted: 9/5/2008 9:32 AM ET
Member Since: 2/28/2007
Posts: 2,164
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When I had the issue I referenced above, I did send in feedback to the PBS team asking what to do.  The answer was complex and involved temporary requestor conditions, but it was clear from their response that this is a grey area on PBS with no great solution.

patticom - ,
Date Posted: 9/5/2008 10:37 AM ET
Member Since: 11/3/2007
Posts: 416
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Yeah, it's a big hassle and that's why I won't list ANY books with writing inside anymore in spite of the site rules permitting it... it's just not worth it, and there are so many ways to mess up and forget a step and etc. that even if you mean well you can lose, and textbooks are expensive!! 

Personally I believe the site needs to either not allow them with writing inside at all, like any other kind of book, **OR** allow them with writing but put the burden on the requestor, using the R/C system.  I just posted a brand new workbook that someone requested with an R/C of "if it's a workbook, please no more than one or two pages written in."  Clear, simple, easy to understand, painless.  I clicked the "meets condition" button, no PMs and long wait necessary, happy transaction on both sides!!  :)

Date Posted: 9/6/2008 9:36 AM ET
Member Since: 4/7/2007
Posts: 663
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I have a requestor condition asking that a book "have no writing or highlighting or student notes on text pages" that I turn on before placing an order for a book that is or might have been used as a text book. I started doing this because my own experience has been that I wiil not be notified otherwise by the sender. I generally get turned down, sometimes not too politely, but I prefer it to being irritated by the condition of books I receive.

 

Date Posted: 9/6/2008 11:38 AM ET
Member Since: 1/17/2007
Posts: 1,051
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Textbooks are postable, but with certain rules, according to the help section:

  • No writing or highlighting or underlining on text pages
    • a signature or note on the flyleaf or inside front or back cover is OKAY
    • an author's signature on the title page is OKAY
    • writing or highlighting on the text pages is NOT OKAY
      • Exception: if it is a textbook or workbook, these are expected to have highlighting/underlining/writing
        • if you post a textbook/workbook, the condition must be described to the requestor in a Personal Message
        • AND the described condition MUST BE AGREED TO before the book is sent
        • This is the one of the ONLY two cases in which a PM exchange about a book is required before the book can be sent(the other is for cookbooks--see below).
Date Posted: 9/6/2008 12:07 PM ET
Member Since: 4/7/2007
Posts: 663
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Textbooks are postable, but with certain rules, according to the help section:...

The problem is, it seems that many people don't read past this point: "Textbooks are postable"

 

Date Posted: 9/6/2008 1:06 PM ET
Member Since: 5/29/2007
Posts: 13,347
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I think Patricia has hit on a brilliant idea. 

When one requests a textbook the very next "box", if you will, that they MUST go thru in order to process their request,  is an RC box of sorts.  The requestor must read the rules, that writing, highlighting, etc is allowed, must "click" that they understand this rule and then there is a box for a RC for that particular request.  Then the burden of taking all those steps is on the requestor, not the sender.  Then, if the text (or cookbook) meets conditions, one can accept and move on, or decline.

Judith L. (JML) - ,
Date Posted: 9/9/2008 10:25 PM ET
Member Since: 10/28/2005
Posts: 189
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Oh, I like Julie's suggestion, it is so frustrating when you PM a person and they never respond, or they respond after the request has been cancelled.