Discussion Forums - Questions about PaperBackSwap Questions about PaperBackSwap

Topic: Thank you for your followup concerning this problem swap. We will contact t

Club rule - Please, if you cannot be courteous and respectful, do not post in this forum.
  Unlock Forum posting with Annual Membership.
Subject: Thank you for your followup concerning this problem swap. We will contact t
Date Posted: 9/5/2010 11:40 AM ET
Member Since: 6/20/2007
Posts: 4,979
Back To Top

Marked a book RWAP on August 27 because it had brown stains all down the sides of the pages from coffee or another such liquid.  As of today, I got no response from the sender, so under problem followup I marked that the sender did not reply to my PM to discuss the problem.  After marking it as such, I got the following message from PBS:

Thank you for your followup concerning this problem swap. We will contact the other member.

Does PBS really contact the other member?  I thought PBS did not get involved in individual RWAPs, so this message surprised me.  Or is it because the sender didn't reply to my PM?

Date Posted: 9/5/2010 11:41 AM ET
Member Since: 1/17/2009
Posts: 9,953
Back To Top

Or is it because the sender didn't reply to my PM?

Yes, this is why. It is true that they don't get involved in swap issues as a rule. But, if te othe member won't respond, they will prompt them to answer you.

Date Posted: 9/5/2010 11:43 AM ET
Member Since: 2/25/2010
Posts: 388
Back To Top

PBS will try to contact the other member.  This is because the sender didn't return your PM to resolve the issue.  PBS doesn't get involved with individual swaps because they can't know the condition of the book, etc but they will get involved if the sender doesn't even try to communicate. 

I hope it works out for you.

Cathy A. (Cathy) - ,
Date Posted: 9/5/2010 11:54 AM ET
Member Since: 12/27/2005
Posts: 4,145
Back To Top

"We will contact the other member"  just means the system will send an email. It doesn't mean they're going to call him or suspend his account or force him to answer you.

Date Posted: 9/5/2010 10:05 PM ET
Member Since: 6/20/2007
Posts: 4,979
Back To Top

The sender buddied me back a credit. Wow! Thanks for the replies everyone.

Date Posted: 9/6/2010 5:58 PM ET
Member Since: 6/21/2007
Posts: 2,015
Back To Top


Last Edited on: 2/3/15 1:58 PM ET - Total times edited: 1