2001 - Future Focus How 21 Companies Are Capturing 21st Century Success (Hardcover) ISBN-13: 9781900961653 ISBN-10: 1900961652 Genre: Business & Money ? 1999 - 1001 Ways to Keep Customers Coming Back Wow Ideas That Make Customers Happy and Will Increase Your Bottom Line (Paperback) ISBN-13: 9780761520290 ISBN-10: 0761520295 Genre: Business & Money 1 1996 - America's Best Industryweek's Guide to Worldclass Manufacturing Plants (Hardcover) ISBN-13: 9780471160021 ISBN-10: 0471160024 Genre: Business & Money ? |