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Tl 9000: A Guide to Measuring Excellence in Telecommunications
Tl 9000 A Guide to Measuring Excellence in Telecommunications
Author: Alka Jarvis
The dynamic nature of telecommunications and the globalization of the industry has created a need for a set of quality standards to solidify industry practices. In 1998, the QuEST Leadership Forum produced the TL 9000 quality standards to accomplish just that. Now telecommunication companies are scrambling to understand and implement these ...  more »
ISBN-13: 9780873895095
ISBN-10: 0873895096
Pages: 168
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Publisher: ASQ Quality Press
Book Type: Hardcover
Members Wishing: 0
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