Total Business Design Author:Neil Farmer, Bob Lankester Total Business Design is a practical guide designed for senior executives who want to build modern, successful, innovative businesses. All the pieces of the major business transformation puzzle are here including those all important elements which have been missing from other approaches. But...how to do it when statistics helpfully point ... more »out that over 700f reengineering projects "fail"? How to do it when most people want a miracle but few can produce them? How to do it without suffering terminal intellectual heartburn when the banquet of advice in books, magazines, and consultants reports is constantly changing? Total Business Design is intended to be browsed, although it will take you less than three hours from cover to cover. It will help you reveal, in your own business, the real signals of business change amongst the background chatter. "This book will shake the management consulting industry" --Geoff Kitt, Touche Ross, and President of the Institute of Management Consultants "Thought provoking...a fresh and pragmatic approach to lasting business change. I liked its chatty style." --Philip Stapleton, European Strategic Planning Director, Hitachi "Not another management bible; not another management cookbook. A short, positively stimulating read with which those who have been there can easily identify, and full of extensive practical advice for those who want to go there." --David Rogers, Chief Executive, Amstrad plc« less