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Topic: I'm totally confused...

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Subject: I'm totally confused...
Date Posted: 8/26/2008 5:10 PM ET
Member Since: 7/29/2007
Posts: 8
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Okay, this is a weird one. I received a message that a book on my WL was available. I confirmed that I wanted it, then about 5 minutes later the request was canceled by the sender, with the message "It doesn't seem to meet the requestors' requirements."

Fair enough, except I don't have any RCs. Never have. So what the heck happened?

It's fine, because I can get the book from someone else, but it still confuses the heck out of me. Has this ever happened to anyone else?

 

Date Posted: 8/26/2008 5:15 PM ET
Member Since: 1/8/2007
Posts: 8,139
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Margaret, did you check your settings page and make sure you don't have the RC's turned on? Perhaps you might have an old one in there from a past request?

Another possibility, the book might have double-posted, and the other person had an RC as part of his/her conditions? Once the one order was canceled, both were? (Wild guess on my part...)

Does the transaction archive show anything?

Date Posted: 8/26/2008 5:27 PM ET
Member Since: 7/11/2008
Posts: 649
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I just had that happen twice with the same book!  (just in the past 24 hours).... then I got an email from PBS saying that my Wish List book was moved to my REMINDER list because I can't have a book on my W/L that is already in the system. 
Whaaaaaaaaaaat?!!

Date Posted: 8/26/2008 5:34 PM ET
Member Since: 7/29/2007
Posts: 8
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Jane, thanks for the suggestions. I've never used RCs, and I double checked my account to make sure there aren't any, and there's nothing showing. The transaction archive just shows it was canceled, but nothing more.

It's okay, because I'll get the book from someone else. But it made me wonder: would someone do this to make it seem like it's the requestor's fault when there's really another reason (on vacation but forgot to change settings, etc.)? Not trying to say that's what happened with this member, but it did make me wonder.

I think I'm just being extra cynical today. ;-)

Date Posted: 8/26/2008 5:35 PM ET
Member Since: 1/8/2007
Posts: 8,139
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Dawn, if you have RC's and the posted book does not meet your conditions, the book is moved to your RL. Once that book in the system is ordered, you can put the book back on your WL.

Date Posted: 8/27/2008 7:06 AM ET
Member Since: 5/14/2007
Posts: 881
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She stated she never had RCs.

Dawn - is the book still in the system? Perhaps the poster cancelled because a friend wanted the book and that's just what she wrote as an excuse.

Date Posted: 8/27/2008 7:17 AM ET
Member Since: 7/1/2008
Posts: 2,835
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Sounded like an excuse to me.

Date Posted: 8/27/2008 8:01 AM ET
Member Since: 2/28/2007
Posts: 2,164
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I got a question through Live Help once that was similar to this.  The person had a book on autorequest, so the book was requested, and the sender then cancelled the request, stating that the book didn't meet her RC's - the problem being she didn't have any RCs.  What we figured out was that, previous to that transaction, the book had been requested by another member who DID have RCs that the sender could not meet.  The sender (I think she was new) then got confused when the book was requested by my lady, thinking it was the same person again, so she cancelled the request.  I told my lady to email her to have her check her transaction archive to confirm that this was the case, and it was.  So, I'd advise you to do the same.  If this is the same type of situation and she hasn't sent the book to anyone, offer to buddy her a credit and have her send the book to you.

Date Posted: 8/27/2008 8:27 AM ET
Member Since: 5/14/2007
Posts: 881
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Lisa - Good thinking.