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Tourism Marketing: Quality and Service Management Perspectives
Tourism Marketing Quality and Service Management Perspectives Author:Eric Laws An innovative and practical textbook from one of the major names in academic tourism, it focuses on the huge importance of good marketing within the tourism industry by explaining why it is important and then demonstrating how it can be done. Divided into two parts, this textbook takes the student through the underlying principles of marketing ... more »in tourism, with the second part of the book consists of eleven short case studies, which look at marketing in a wide range of tourism settings.« less