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Tqm in Action : A Practical Approach to Continuous Performance Improvement
Tqm in Action A Practical Approach to Continuous Performance Improvement
Author: John Pike, Richard Barnes
The aim of this book is to help practising managers to develop and implement a strategy for the introduction of total quality management within their own organisations. TQM in Action provides a practical step-by-step guide to stages, key considerations and potential pitfalls of implementation. This book provides a template for implement...  more »
ISBN-13: 9780412715303
ISBN-10: 0412715309
Pages: 384
Edition: 2nd
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Publisher: Springer
Book Type: Paperback
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