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Topic: Transaction Archive Mystery & Question

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Subject: Transaction Archive Mystery & Question
Date Posted: 7/30/2011 3:43 PM ET
Member Since: 4/22/2006
Posts: 4,616
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1.  On 7/21, I mailed out an order of books to Wappapello, MO, using PBS DC.  DC history shows arrival at unit on 7/26.  DC history shows "enroute" in Albuquerque, NM on 7/30.   This one I don't understand at all because if it arrived at the destination unit, why the heck was it sent back to Albuquerque?

2.  On 7/25, I mailed out (2) orders of books with PBS DC to two different locations. DC history shows "enroute in Denver" on 7/30. This I can understand since it's a fairly recent shipment. 

I've gotten the appropriate credits for using PBS DC.  However, when I enter any of the above DC numbers in the track & confirm section of the USPS site, I get a message that the numbers aren't showing in their system.

My question is this:  none of the books in the above orders are showing up in my transaction archive??  The last order they are showing for me was on the 17th and nothing after.

Any ideas?



Last Edited on: 7/30/11 3:46 PM ET - Total times edited: 3
Date Posted: 7/30/2011 4:47 PM ET
Member Since: 5/1/2007
Posts: 6,557
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Hi Karen!  The books won't show in the transaction archive until they are marked received.  While the books are enroute they should be under "books I've mailed".

ETA: I'm not sure why the DC numbers aren't coming up on the USPS.com.



Last Edited on: 7/30/11 4:48 PM ET - Total times edited: 1
Date Posted: 7/30/2011 4:48 PM ET
Member Since: 7/19/2008
Posts: 15,384
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Books sent don't show up in your TA until they are either lost or received.  They are on your My Account page before that.

"Arrived at Unit" means it arrived at the Post Office, not at the address.

I don't know about the DC.  Could you be copying the "DC #" as well as the tracking number?  I think the PO system rejects any number that is the wrong number of digits.

Date Posted: 7/30/2011 5:13 PM ET
Member Since: 4/22/2006
Posts: 4,616
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I guess I was copying the DC #, but just assumed it was part of the tracking number.  I entered the number differently and it shows the info of being out for delivery in Wappapelo, MO on the 26th, but then "enroute in Albuquerque" today, the 30th, with anticipated delivery on the 27th.  Still can't figure that one out.

As regards my Transaction Archive, I thought that when I indicated "all transactions" that would mean all books and not just those received or lost. 

No matter that I'm over a five year member, learn something new every day.

Thanks for your help Jean and Emily.



Last Edited on: 7/30/11 5:24 PM ET - Total times edited: 2
Date Posted: 7/30/2011 6:42 PM ET
Member Since: 7/7/2007
Posts: 4,815
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Karen, you might also try asking over in the "USPS Postal Regulations" section of the forums.  There are PBS members there who work for the postal service, and a number of them are good about helping decipher those types of messages.

One thing to remember is that DC is only that -- confirmation of delivery.  It isn't intended to work as a tracking system, though I find it interesting to see where the book travels. ;-)