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Topic: Transaction Requests Being Missed (I go into my email every six months or s

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Subject: Transaction Requests Being Missed (I go into my email every six months or s
Date Posted: 4/30/2013 10:18 AM ET
Member Since: 1/10/2010
Posts: 14
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I go into my email every six months or so... (or only when i *know* something important is there, like password resets)

But i check my texts every single day. 

Is there a way that I could get my requests by SMS instead of email without changing my contact email to the phonenumber@txt.att.net e-mail?

Perhapse PBS could add an alternate email or something similar that we could toggle as the primary method?

I suppose i could change the email address to the one that i check a little more often, but i prefer to stay out of both e-mail apps.

 

Date Posted: 4/30/2013 12:35 PM ET
Member Since: 12/28/2006
Posts: 14,167
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You don't check your e-mail often, but wish you were receiving your PBS notifications?  Sounds like a personal problem  wink  PBS utilizes an extensive PM and e-mail notification system, so you will need to check either your personal e-mail situation or check in more frequently here at PBS. 

Dunno about the SMS part of your question, but hopefully someone will come by soon with an answer for you. 

Date Posted: 4/30/2013 12:54 PM ET
Member Since: 2/5/2007
Posts: 30,800
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I check my email on my smart phone.  I can delete quickly from there and if I see an email from PBS, I log on and find out what's happening.

Can't answer your question but hope this helps.

Date Posted: 4/30/2013 2:59 PM ET
Member Since: 10/13/2007
Posts: 36,445
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Not that I am aware of.   Why not have email forwarded from one account to another so you are only checking one of them.

Date Posted: 4/30/2013 5:25 PM ET
Member Since: 4/11/2007
Posts: 821
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Actually, in this increasingly 160-character world, that sounds like a perfectly acceptable enhancement request to me, Christopher. wink I would suggest using the "Contact Us" link at the bottom of the page to do just that.

That said, until the good folks at PBS implement an SMS notification option, I have a suggestion... Most email systems allow some sort of custom filtering. Could you write a filter in your email account that would forward only "transaction requests" to the phonenumber@txt.att.net e-mail? Personally, I do something similar in Thunderbird: I assign a purple tag to any incoming email from librarian@paperbackswap.com with either "Wish Granted" or "Book Requested" in the subject. It would be simple enough for me to add a forwarding action to that filter, should I wish to get a text as well.