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Topic: Trying to hand write the address

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Subject: Trying to hand write the address
Date Posted: 2/15/2013 1:33 PM ET
Member Since: 9/8/2009
Posts: 3
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My printer is on the fritz, and I need to hand write the address and take the book to the post office.   When I go through the Print Wrapper path and click the "If you need to hand write the address" option, it asks me if I'm sure I want to print with postage, and says it will deduct the amount from my account.    Shouldn't it just display the recipient's address at that point?  I'm afraid to proceed at that point because I don't want it to deduct the money since I have to pay at the post office anyway.

Thanks for any help.


Date Posted: 2/15/2013 1:46 PM ET
Member Since: 8/26/2006
Posts: 9,348
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You may have changed the default at some point from no additional services to the PBS postage option.  Click on the button that indicates that you don't want PBS delivery confirmation or PBS postage -- it's the top option.  Then you can click to print the wrapper so as to see the address.


Or this is from the Help Center:

Can I hand-write the address to send a book?

Yes.  If you cannot (or do not wish to) print the wrapper, you may hand-write the address on your package. You will need to access the address from the request for the book on your My Account page, just the same way you would begin if you were going to print it; then just click the "hand-writing" option at the bottom to view the address that you can copy onto your package.   If you choose to hand-write the address to send a book, neither PBS Delivery Confirmation or PBS Printable Postage may be used for that shipment.

Please note that you must access (= view or download) the address from the request in order to enable the "Book Was Mailed" button.  That button needs to be clicked before the deadline to prevent the transaction from cancelling.

Here is how to get the address:

  • Click on the request for the book.
  • The Wrapper Settings page will come up.
    • Choose the orientation (layout) of your wrapper
    • Scroll down and click the link to "hand-write the address"


Be sure to include the Request ID# as part of your return address.

  • this is not crucial, but it helps us locate the request if you need to communicate with us about it.

Be sure to mark your package conspicuously MEDIA mail if that is the rate you are using to mail it.

  • If your package weighs 6 ounces or less, it will be less expensive to send First-Class.
Date Posted: 2/15/2013 1:54 PM ET
Member Since: 9/8/2009
Posts: 3
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Oy,   Thanks so much.  That was the problem. 

I really appreciate the help.