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Topic: I'm trying to mark a book received...

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Subject: I'm trying to mark a book received...
Date Posted: 8/16/2011 6:42 PM ET
Member Since: 10/13/2010
Posts: 4,314
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...but I keep getting an error message.

I've tried 4 times so far (once was after logging out & logging back in) but it's not working for me.  Is anyone else having any problems??  I'm just wondering if I'm the only one having issues.

This is the message I keep getting:

We are sorry, but this page is currently unavailable

We have been automatically notified that you were not able to reach the page and will be working quickly to make the page available. Please send us an email at librarian@paperbackswap.com if you have any questions or comments. In the meantime you might find some of these other areas of PaperBackSwap interesting:

Date Posted: 8/16/2011 6:55 PM ET
Member Since: 8/5/2009
Posts: 7,972
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Maybe you can use the "contact us" button and they can mark it received for you?

No issues for me, but I haven't received any books today, either.

Date Posted: 8/16/2011 7:03 PM ET
Member Since: 10/13/2010
Posts: 4,314
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Thank you for the help!

This is the first time I've ever had any problems. I am hoping it's just a glitch today.

Date Posted: 8/16/2011 7:39 PM ET
Member Since: 10/30/2009
Posts: 962
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Did you clear your cache & cookies when you logged out?  Sometimes that is an issue.  I would log out, clear the cache/cookies/history, restart the computer, and log back in.  If you stil can't mark it received, I would contacted the team to see if there is an issue.  Good luck!

Kellie

Date Posted: 8/16/2011 8:15 PM ET
Member Since: 1/27/2010
Posts: 350
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Amber - I am having the same exact problem! I sent the team a note.

Date Posted: 8/16/2011 8:17 PM ET
Member Since: 6/6/2011
Posts: 555
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I am having the exact same problem today.

Date Posted: 8/16/2011 8:18 PM ET
Member Since: 2/26/2006
Posts: 34,913
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I've had a couple of LH questions about it, so it appears to be a system-wide error.  I'm sure the problem will be corrected shortly, especially if the Team was sent a note about it.

Date Posted: 8/16/2011 8:56 PM ET
Member Since: 6/6/2011
Posts: 555
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Just tried it again and it is now working!!

Date Posted: 8/16/2011 9:05 PM ET
Member Since: 8/28/2008
Posts: 3,291
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I couldn't mark a book received earlier either.  It worked for me just a few minutes ago though.

Date Posted: 8/16/2011 9:12 PM ET
Member Since: 10/13/2010
Posts: 4,314
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Thanks everyone!  I sent the team a note too & got a reply from them.  It was a bug in the system, but the problem seems to be fixed now. cheeky