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Twelve Steps to Success Through Service
Twelve Steps to Success Through Service
Author: Barrie Hopson, Mike Scally
Using material from their training courses, the authors present a comprehensive guide to customer relations which is aimed at companies of all sizes. The authors train personnel for many large companies, including "Abbey National", "Allied Dunbar", "Lloyds Bank" and "Kwik-Fit".
ISBN-13: 9781852510848
ISBN-10: 1852510846
Pages: 176
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Publisher: Slawson Communications, Inc.
Book Type: Hardcover
Members Wishing: 0
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