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Topic: Two credits taken away?

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Subject: Two credits taken away?
Date Posted: 9/16/2010 12:42 AM ET
Member Since: 9/26/2005
Posts: 4,490
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I have two credits that were taken away about 3 weeks ago at the same time...

One says "false referral"

other says something about a person being 'disallowed'



I've not had anyone as a referral for over 3 years now, and those folks seem to have closed their accounts here....

what to do?

what's it mean?

i've never seen this...and don't have a ton of referrals (only a couple of folks)....

Date Posted: 9/16/2010 12:54 AM ET
Member Since: 1/23/2009
Posts: 3,041
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You'll need to contact the PBS Team directly to find out why they were taken away. You can do that by submitting feedback through the "Contact Us" link under "Company" at the bottom of your screen.

Date Posted: 9/16/2010 10:57 AM ET
Member Since: 11/5/2009
Posts: 1,083
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My question would be, did you get two credits for a referral.  You can find this out if you look in your transaction archive.  If you did get two credits for a referral, even though you say you didn't make one, then losing the two credits puts you back where you were to start with.

Date Posted: 9/16/2010 11:16 AM ET
Member Since: 2/5/2007
Posts: 30,805
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Jennifer is right.  The is one for the team.  All the rest of us can only guess at the answer - they are the ones that will know what happened.

Date Posted: 9/16/2010 3:26 PM ET
Member Since: 9/26/2005
Posts: 4,490
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Not had referral for 3 years, so I do not show any referral credits in my credit registry list as it doesn't go back that far.  My only nonbook transaction credit things are my donations to all the charitable things here.  I will have to contact them to find out what it's about.

Date Posted: 9/16/2010 6:39 PM ET
Member Since: 1/30/2010
Posts: 8,493
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Please let us know when you find out.  I'm always looking to learn something new.  Thanks.

Date Posted: 9/17/2010 1:23 AM ET
Member Since: 9/26/2005
Posts: 4,490
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OK, found out....looks like when my son signed up, he used his email account, which he then closed not long after....instead of updating here, he just signed up another account, so he had two here (thanks for telling mom!).   He never answered any emails from here and actually now has a third email account instead(thank goodness did not do a THIRD pbs account...geesh), so they closed him up.  Makes perfect sense....I just didn't know what had happened. 

Last Edited on: 9/17/10 1:24 AM ET - Total times edited: 1