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UP Your Service!
UP Your Service
Author: Ron Kaufman
Strategies and Action Steps to Delight Your Customer Now! The #1 best-seller! Ron Kaufman captures what it takes to get your service going UP! 137 photos and graphics make every learning point attractive and easy to understand. More than 200 industry and award-winning best-practices. Every page is packed with examples and ideas you can put...  more »
ISBN-13: 9789810529598
ISBN-10: 9810529597
Publication Date: 3/1/2006
Pages: 298
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Publisher: Ron Kaufman Pte Ltd
Book Type: Paperback
Members Wishing: 0
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