Skip to main content
PBS logo
 
 

Discussion Forums - Questions about PaperBackSwap Questions about PaperBackSwap

Topic: USPS Not Scanning DC?

Club rule - Please, if you cannot be courteous and respectful, do not post in this forum.
  Unlock Forum posting with Annual Membership.
ericah avatar
Standard Member medalPrintable Postage medal
Subject: USPS Not Scanning DC?
Date Posted: 1/11/2011 11:28 AM ET
Member Since: 11/17/2008
Posts: 1,426
Back To Top

Every day, I click on the details of the books I've mailed to see where they are, what kind of routes they're taking to their destinations, etc. Lately, though, once I click mailed, nothing ever appears under details except the DC number. I know the books are getting where I'm sending them because people are marking them received, but I find it interesting to see what kind of route a book takes to get to the receiver and how long it stays at each site where it's been scanned.

Anyone have any ideas why USPS is not scanning DC?

rebeccam avatar
Standard Member medalPrintable Postage medal
Date Posted: 1/11/2011 11:31 AM ET
Member Since: 9/25/2008
Posts: 36,684
Back To Top

There is a problem with the Printable Postage when the post office made a switch. http://www.paperbackswap.com/forum/topic.php?t=225816

Generic Profile avatar
Date Posted: 1/11/2011 12:06 PM ET
Member Since: 1/8/2009
Posts: 2,016
Back To Top

In addition to the PBS / Encidia printable postage problem, please realize that the PO is not obligated to scan en route, only at delivery.

fangrrl avatar
Member of the Month medal
Date Posted: 1/11/2011 12:11 PM ET
Member Since: 12/28/2006
Posts: 14,177
Back To Top

USPS has cut back on enroute scans.

Generic Profile avatar
Pat O. (PatinCO) - ,
Standard Member medalFriend of PBS-Diamond medal
Date Posted: 1/12/2011 4:24 PM ET
Member Since: 8/19/2007
Posts: 6,881
Back To Top

I take my books to the PO to mail, and all are getting scanned.  However, books being sent to me are not showing any scanning at all.  Pat

melanied avatar
Standard Member medalMember of the Month medalBook Cover Image Group medalBook Data Correction Group medalTour Guide Leader medalBook Bazaar Coordinator medal
Date Posted: 1/12/2011 4:37 PM ET
Member Since: 8/16/2007
Posts: 15,234
Back To Top

Pat - that is probably because you are using PBS-DC only and the ones in route to you are prabably printed postage. The DC-only seem to be ok, it is just the potage printed labels having issues.

rebeccam avatar
Standard Member medalPrintable Postage medal
Date Posted: 1/12/2011 4:39 PM ET
Member Since: 9/25/2008
Posts: 36,684
Back To Top

My last two books were marked received without even the delivery scan. The two before that at least were scanned delivered. I hope the problems with the printable postage is fixed soon.

omalleym avatar
Friend of PBS-Silver medal
Date Posted: 1/12/2011 6:04 PM ET
Member Since: 1/27/2010
Posts: 350
Back To Top

I use PBS printed postage and tracking is not being updated through the PBS website. However when I copy the tracking number and paste it into the USPS site directly I can see the books movement which makes me happy. 

IlliniAlum83 avatar
Standard Member medalPBS Cruise Attendee medal
Date Posted: 1/12/2011 11:32 PM ET
Member Since: 4/28/2009
Posts: 23,859
Back To Top

Just got a book where sender used DC and there was NO scan at delivery. Just shows first scan as accepted into PO system.  I was surprised when it arrived, I assumed it got stuck in the snowplow!!

tiffanyak avatar
Date Posted: 1/13/2011 2:41 AM ET
Member Since: 1/20/2009
Posts: 2,680
Back To Top

They're definitely cutting back, drastically so, from what I've seen. A couple months or so ago, regardless of whether I used the APC or went to the counter, I could count on the Acceptance scan to happen at my local PO, and within four days (give or take a day or two), I could count on at least one more scan in Bell, CA (or somewhere else fairly close), prior to the Delivery scan at the destination. Now, I can't even count on either of those scans. I can guarantee the Acceptance scan, if I go to the PO counter, but the line is most often long, while the APC usually has none.

Edited for typos and to add that I hope at least the issue of my local PO skipping scanning some DCs as Accepted is just a temporary issue due to the holidays leaving them so busy. Otherwise, having proof of mailing for various things will be hard without waiting in line for a long time.



Last Edited on: 1/13/11 2:44 AM ET - Total times edited: 2
melanied avatar
Standard Member medalMember of the Month medalBook Cover Image Group medalBook Data Correction Group medalTour Guide Leader medalBook Bazaar Coordinator medal
Date Posted: 1/13/2011 5:01 AM ET
Member Since: 8/16/2007
Posts: 15,234
Back To Top

Tiffany - I think the lack of acceptance on packages where postage is not bought at the counter is permanent. Somewhere in the discussions about the changes the USPS made (along with these changes to the DC for prepaid postage) is that their system will not longer be capable of scanning those prepaid eDCs. I am actually suprised you ever got acceptance scans when you didn't go to the counter to buy the eDC, that is very rare.

txhockeymom avatar
Friend of PBS-Silver medal
Date Posted: 1/13/2011 7:02 AM ET
Member Since: 9/25/2007
Posts: 363
Back To Top

I never buy postage at the counter, but I have been using eDC and they get scanned regularly.  There has been a stretch lately where they haven't been getting scanned as quickly as normal.  But now that the xmas rush is over, they seem to be getting scanned again.  I  was just beginning to think that it wasn't worth paying for DC.  But now it seems to be working again.

SassyLady avatar
Friend of PBS-Silver medal
Date Posted: 1/13/2011 12:32 PM ET
Member Since: 1/9/2006
Posts: 3,850
Back To Top

I checked the USPS website a few minutes ago to see if there had been any progress made on PBS DC and found that books both coming to me and mailed by me are now showing up and I can again follow their progress  through the mail system! But only on the USPS website. PBS details are still not showing any info - maybe that'll be cleared up soon, too.

Generic Profile avatar
Friend of PBS-Double Diamond medal
Date Posted: 1/13/2011 12:54 PM ET
Member Since: 2/23/2009
Posts: 96
Back To Top

I recently got this response from my feedback regarding this issue:

Dear Jennifer,

Thanks for writing in.  Our online postage provider, Endicia, changed some
aspects of their interface and it seems to be preventing the USPS scans for
Printable Postage from reaching our system.  We are working with both Endicia
and USPS to resolve the problem.  Scans for PBS-DC should be coming through.

We hope this information is helpful,

The PaperBackSwap Team
www.PaperBackSwap.com


I am still having problems getting dc details. I have to copy/paste into usps.com and have one that still shows no information.

dordale avatar
Friend of PBS-Silver medal
Date Posted: 1/13/2011 12:57 PM ET
Member Since: 10/22/2009
Posts: 1,452
Back To Top

I have two packages of books that I mailed to different addresses on 1/5/2011 using PBS Postage.  When I enter the tracking # for these books in the USPS website, I get a message stating "There is no record of this item."

I've mailed books since then using PBS Postage and although no details show up here at PBS, when I enter the tracking # for the books in the USPS system, these books do show as being scanned an en-route to where I sent them.   The first detail about these books was that "Electronic Shipping Info Received".

I'm hoping that the books I shipped on 1/5/2011 actually make it to where they are supposed to go and that there wasn't something even more wrong with the postage on those books that would cause the USPS to reject the books!  I'll feel a lot better when those books have been marked received by the recipient.

Generic Profile avatar
Date Posted: 1/14/2011 12:17 PM ET
Member Since: 6/21/2007
Posts: 2,015
Back To Top


Last Edited on: 2/3/15 10:08 AM ET - Total times edited: 2
Grnemae avatar
Date Posted: 1/15/2011 1:28 AM ET
Member Since: 9/13/2006
Posts: 42,490
Back To Top

I talked to the clerk at my PO today and they are aware of the problem with the DC#'s that start with 94 and she told me it is an Endicia problem. 

Sandpiper avatar
Date Posted: 1/17/2011 5:20 AM ET
Member Since: 10/19/2006
Posts: 136
Back To Top

Have the PO and PBS finally fixed this problem? I use PBS postage and DC and when I checked the details this morning I saw that the five books I mailed out on Friday have all been scanned at least once. (Although, two books that were mailed a couple of weeks ago are still showing no scans at all!)