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Topic: USPS can't validate an address???

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Subject: USPS can't validate an address???
Date Posted: 8/28/2008 3:23 PM ET
Member Since: 10/2/2005
Posts: 4,648
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USPS is not able to validate address, please verify address correctness......this is the pop up (from IE) I get when I try to add an alternate address (to an APO address, yes, the address is correct) when I am ordering a book..    I just end up having to have it mailed to me instead, which is very annoying.  Anyone know how to override this or make it STOP???  I have emailed the powers that be at PBS but never heard back from them.

Date Posted: 8/28/2008 3:26 PM ET
Member Since: 2/8/2008
Posts: 3,898
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Have you just moved into a newly built home?

Our house was built in December 2007. When I first joined, I had to have my books sent to my friend because my address would not validate through the post office's website. It took about 60 days (after the house was finished) for my address to be updated/validated through the USPS website.

Date Posted: 8/28/2008 3:32 PM ET
Member Since: 10/2/2005
Posts: 4,648
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No, it is to a military post office overseas.....it may be a new APO address since it is a new unit that they just developed, maybe that's the problemo.  It's just a huge PITA to have it sent here then have to send it over there.

Date Posted: 8/28/2008 4:07 PM ET
Member Since: 10/6/2005
Posts: 10,667
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Cindy - it's probably just as well to have it sent to you instead - you'll be able to mark it received in a reasonable amount of time - rather than the sender having the book go lost because of the long periods of time mail takes to get to foreign APOs.

Date Posted: 8/28/2008 4:28 PM ET
Member Since: 8/9/2007
Posts: 4,058
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One other thing you might want to check - USPS has a character limit on some lines in the address  (I think it's like 40 characters), so if it's a long address, you can try playing around with abbreviations, or what portions of the address might be able to go on another line, like the receiver's name, etc.  I've done this myself with PayPal labels where the address wasn't being accepted at first, and then I was able to get them to take it by abbreviating certain things and putting a C/O addition next to the receiver's name.  Just a thought.

Cathy A. (Cathy) - ,
Date Posted: 8/28/2008 5:18 PM ET
Member Since: 12/27/2005
Posts: 4,110
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You can visit www.usps.com and click on Find a ZIP Code. See if you can find some variation of the address that works there. Anything that works there should also work at PBS since they connect to USPS in real time.

You can also ask the person your ordering for to give you the full address with 9-diigt ZIP. Most of the time the 9-digit ZIP is appended by address correction software, so if she's gotten other mail that has a corrected address on it, that would probably work here as well.

If it's really a new address, and you can't find a way to standardize it, you will not be able to use that address at PBS until the military and the USPS get together and update the database.

Date Posted: 8/29/2008 6:51 AM ET
Member Since: 8/26/2006
Posts: 9,310
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I can't use PBS-DC for this address? Why not?