The Ultimate Guide to Export Management Author:Thomas A. Cook International trade is packed with opportunities--and loaded with perils. Now businesspeople can successfully navigate the highly complicated, potentially risky exporting arena with this easy-to-read, step-by-step manual. The Ultimate Guide to Export Management covers all the fundamental skills and knowledge needed, including how to: * ... more »Meet international customer service demands, including 3 key steps to resolving problems with customers
* Negotiate competitive shipping rates with freight forwarders
* Choose between air and ocean carriers
* Prepare quality export documentation, the backbone of global trade
* Master the art of export packing, and reduce loss up to 70%
* Acquire insurance to cover political risk and export credit exposures
* Use Internet technology to gain a competitive advantage
* Ship painlessly all over the globe--and much more.« less