The Ultimate Operations Manual Author:Michael Newman All world class operations and professional jobs utilize operations manuals to guide them in their day to day decision making. It's what makes them world class-because they can repeatedly perform the way they committed that they would perform. The written guidelines also serve as help manuals when anyone gets in a jam. They bail them out and sen... more »d them in the right direction. Wouldn't it be nice to have an operations manual to help guide you through life's challenges? A Manual that could help when you're in a pinch, when you need some grounded guidance in a tough situation? How about one that you could provide your child, employee, spouse, or friend to help make sure they were utilizing the best guidelines ever written? Wouldn't it be great to be able to quickly reference some principles, rules and guidelines that were documented by the wisest person to ever live? Now you can!« less