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Understanding Customers 1996-97 (CIM Student Workbook: Certificate)
Understanding Customers 199697 - CIM Student Workbook: Certificate
Author: Rosemary Phipps, Craig Simmons
Written for students studying for the Understanding Customers module in the CIM Certification, this aims to help readers to pass the exam first time. It contains unit objectives to make planning study time easier, unit tasks and questions to test knowledge, practcial examples and case studies to relate theory to practice, chapter summaries, revi...  more »
ISBN-13: 9780750629157
ISBN-10: 0750629150
Publication Date: 7/8/1996
Pages: 290
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Publisher: Butterworth-Heinemann Ltd
Book Type: Paperback
Members Wishing: 0
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