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Topic: unusual pbs email

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Subject: unusual pbs email
Date Posted: 3/18/2015 9:07 AM ET
Member Since: 11/13/2009
Posts: 49
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I received an email from PBS today that went like this

"Hello from PaperBackSwap! We wanted to ask you about these books you received recently from the club". - and then went on to list dozens and dozens of books I've received going back years. Each book has several links - such as repost, haven't read it yet, rate/review, etc.

I'm not a huge swapper, getting maybe 10-20 books a year.  I hovered over the links and they look like legitimate PBS links, but I have never gotten an email like this before.  Why would PBS ask me about a book I swapped for 2 years ago?  I'm hoping this is a glitch email.  If there is a setting I can change to not get this email again I would appreciate it if someone could point me in the right direction.






Date Posted: 3/18/2015 9:13 AM ET
Member Since: 5/7/2009
Posts: 794
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I've never gotten anything like that.  

Date Posted: 3/18/2015 10:59 AM ET
Member Since: 8/19/2007
Posts: 4,393
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I swap a lot and get these all the time. I've found (at least in the past that they seem to be wish listed books. Usually I've read and reposted long before. I usually ignore the message. 

Date Posted: 3/18/2015 11:55 AM ET
Member Since: 3/25/2014
Posts: 2,793
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I get those often on the sister CD site.  You can go to settings and check the box for "I do not want" emails. 

Date Posted: 3/18/2015 8:27 PM ET
Member Since: 8/16/2007
Posts: 15,220
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It is odd that you got an email containing so many books, sounds like a glitch and I'd recommending sending in Feedback just in case. On your setting page you can select Order Followup under the I DO NOT WANT column in the Email Settings and that should stop those emails from coming. Make sure to click the Update Email Settings button when you are done to save changes.


Email Settings

If you would like to NOT receive any of the following emails just check the box for the appropriate email.
 Book Request Accepted in System info.gif  Book Received that You Sent info.gif
 New Personal Message info.gif  Feedback Accepted info.gif
 Tell A Friend Thank You info.gif  Wish List - Other Versions info.gif 
 Watched Topics info.gif  Credits Earned (Printable Postage) info.gif
 Credits Earned (DC) info.gif  Order Followup info.gif
 Referral Completed info.gif  Item similar to Wish List Item Added to PBS Market info.gif
 Wish List Item Added to PBS Market info.gif  

Last Edited on: 3/18/15 8:27 PM ET - Total times edited: 1
Date Posted: 3/19/2015 1:30 AM ET
Member Since: 2/26/2013
Posts: 767
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I've never gotten any of those, either.  I probably wouldn't respond even if I did.

Date Posted: 3/19/2015 2:42 AM ET
Member Since: 8/20/2007
Posts: 1,020
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I would send Feedback to the Team via 'Contact Us' to ask about this. Definitely not normal.

Date Posted: 3/19/2015 8:32 AM ET
Member Since: 11/13/2009
Posts: 49
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Thanks for the feedback - and thanks Melanie for the detailed instructions on opting out of those emails.  Probably just a glitch, I just found it so odd.



Date Posted: 3/19/2015 10:20 AM ET
Member Since: 3/25/2014
Posts: 2,793
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On "Order Followup" if you click the ! You get a box with this info:

This is sent out about a month after you receive a book to remind you that you can rate/review/repost it.