Up the Organization Author:Robert Townsend I wrote this boook for 100 friends who were starting out in business together. They asked me for advice. The last time I used the philosophy explained here was when I was brought in to run Avis, the International Rent-a-Car Company. Avis had never made a profit in its 13 years of life. The three years after I arrived it earned 9 million doll... more »ars.
This is not a book about how organizations work. What should happen in organizations and what does happen are two different things and about as far apart as they can get. THIS BOOK IS ABOUT HOW TO GET THEM TO RUN THREE TIMES AS WELL AS THEY DO. The keys that will accomplish this are JUSTICE...FUN...EXCELLENCE. So if you want to have fun, get rich, and help your employers do the same, make sure to read UP THE ORGANIZATION. Study it. Understand it. DO ALL OF IT. Don't talk about it. Don't pass the book around. Don't even admit you read the book. JUST DO IT! And good luck. If you haven't got the guts to do it - then GO BACK TO YOUR GODDAM OFFICE AND STOP COMPLAINING.« less