Upgrading Troubleshooting Your Mac Author:Gene Steinberg Discover the secret techniques used by expert Mac author, Gene Steinberg, and Mac troubleshooters to make your iMac or Mac run at top efficiency. Short, carefully organized chapters with extensive index to help the reader locate the information they need quickly. Bleed tabs would provide a convenient way for the reader to jump to the section con... more »taining the needed information. Strategic uses of case studies from support professionals to show real-life scenarios involving Mac problems and how they were resolved. This will help empower the reader to employ common-sense diagnostic methods to isolate a problems and its cause and find a fast solution. CD-ROM contains demonstration versions of diagnostic software, such as Conflict Catcher, Norton Utilities, TechTool Pro, Norton Anti-Virus and Virex and possibly a searchable html-based version of the book text.« less