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Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet
Uplifting Service The Proven Path to Delighting Your Customers Colleagues and Everyone Else You Meet
Author: Ron Kaufman
Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet We are deep in a service crisis. In the operating room, surgeons and their teams communicate in a very precise language; airplane pilots follow a strict protocol to take-off and land safely every time; and, when launching a new product, comp...  more »
ISBN-13: 9780984762552
ISBN-10: 0984762558
Publication Date: 5/15/2012
Pages: 352
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Publisher: Evolve Publishing
Book Type: Paperback
Other Versions: Hardcover
Members Wishing: 0
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