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Topic: Used DC but no credit

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Subject: Used DC but no credit
Date Posted: 8/26/2008 5:51 PM ET
Member Since: 7/18/2008
Posts: 1,051
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I used DC on 5 orders today but haven't received my quick credit. Anyone had that happen?

Date Posted: 8/26/2008 5:57 PM ET
Member Since: 8/16/2007
Posts: 15,225
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You only get the credit once the scan has been loaded to the system from your PO where it was scanned. Many only do that once a day so you may not see your credit until the middle of the night. If you didn't get it scanned when you took it there, then you will need to wait until a sorting center scans or it is scanned on delivery.

Date Posted: 8/26/2008 5:58 PM ET
Member Since: 1/8/2007
Posts: 8,139
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Erin, unless you used PBS postage, you won't get your credit until the scan is processed. This means that first your package needs to be scanned, then that scan has to be transmitted to PBS. I'll bet you'll see your credits soon.

ETA: I usually see a scan on my DC packages within a day or two.

Last Edited on: 8/26/08 5:59 PM ET - Total times edited: 1
Date Posted: 8/26/2008 5:58 PM ET
Member Since: 8/23/2007
Posts: 26,510
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Sometimes they get scanned when you drop them off, sometimes enroute, sometimes at the local PO of the receiver and sometimes not at all.