I requested to have a book sent to my stepmom, so I used her name and address in the alternate address fields. The sender (in IL) used PBS DC. My stepmom lives in CA. The details and truck symbol show the book as having arrived in CA (not at her house or even her local PO), but now it's shown as being enroute to Dallas. Did I do something wrong? I just requested other books for her (all from one sender), so I'd like to change the to address back to my own if that's what it takes for the books to arrive safely.

Thanks in advance for your help,

Laurie

Can you post the tracking number so we can take a look at it? Are you sure it's Dallas, TX it's going to, not a Dallas, CA (if there is one?)

It's Dallas, TX for sure.

Eve, I PM's you the tracking number.

i read somewhere that the truck is just for your enjoyment. i received a book the other day where the truck wasnt even halfway to my state. i think it used to even be found out in the ocean.

That little truck driver takes a lot of martini lunches -- he drives in the ocean and through mountains and all over crazy places when he's "delivering" books.  Heck, he even drives to Hawaii :-)  Don't trust him, trust the details given by PBS's DC.

Cheers,

Catt

I often have books shipped to members of my family and the alternate ship to address feature works wonderfully well.  I just tell my family to let me know when the book actually arrives and the condition the book is in.  Never had a problem.  The DC scans have always shown the book going to the alternate address. 

I have also found out that the route that mail takes, especially media mail, does not always follow what most of us would consider to be a logical geographical route.  Apparently it depends on where the regional processing centers are located not the cities shipped to and from.

You said the details show it being in CA and then en route to Dallas. If it got scanned "en route Dallas, TX", that means it's actually in Dallas and has to make its way back to CA. It sounds like the PO misrouted it. There's really nothing you can do except wait. If it goes lost, then you can fill out the lost/stolen mail form and at least you'll have the DC # for them to look into it.

I'm not sure if that DC # is available once a book goes lost, so you may want to copy it down somewhere before that happens.

Your alternate address stays in your settings as an option, which you can always choose again in the future. But for future orders, it always defaults to your own address first, and you have to click on your alternate (your stepmom) if you send books to her again in the future. I do that all the time for my Mom, so you should not have any problems.