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Topic: Vacation hold failure

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Subject: Vacation hold failure
Date Posted: 11/7/2014 11:55 PM ET
Member Since: 4/28/2009
Posts: 9,657
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Anyone ever had this happen?  I have been a member for over 5 years and have used vacation hold quite a few times, but this is the first time the hold has had a glitch.   I placed acct on hold to end 9 NOV and the next morning before departing on our trip I checked and saw that indeed it was on hold and reflected the correct date to 'unhold' my acct.  Today I got access to the internet for the first time during our travels only to discover I had 2 book requests and the HOLD had disappeared!

I have messaged TPTB  about this problem and will be able to 'handle' the requests when I return on Sunday, but am at a loss as to how this could happen.