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Topic: Vaction Hold Confusion... can anyone help

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Subject: Vaction Hold Confusion... can anyone help
Date Posted: 4/20/2008 3:01 PM ET
Member Since: 1/9/2007
Posts: 1
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Hi!

I don't remember putting my account on vacation hold, but when I log and click on the My Account tab, the top left title bar reads "1 to 20 of 20 - Vacation Hold."  Since the words Vacation Hold are there, does that mean the account is in vacation hold mode?  Because when I went to the vacation hold page, it the account didn't seem to be in hold mode.  I'm just a wee confused and was hoping someone might be able to provide some insight.

Many thanks and cheers,

Micelle

 

Date Posted: 4/20/2008 3:14 PM ET
Member Since: 7/14/2007
Posts: 8,942
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I just checked your shelf - you're not on hold.  It's just the link to put your account on hold.

Cathy A. (Cathy) - ,
Date Posted: 4/20/2008 3:38 PM ET
Member Since: 12/27/2005
Posts: 4,103
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If your shelf were on hold, it would have a red box above it telling you that. If you don't see the red box, then you're not on hold. I agree, the link is confusing. It should be a button that says "Setup a Vacation Hold" or something like that.