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The Value-Creating Consultant: How to Build and Sustain Lasting Client Relationships
The ValueCreating Consultant How to Build and Sustain Lasting Client Relationships Author:Ron A. Carucci, Toby J. Tetenbaum This guide shows consultants how to create value for clients and become their "consultant of choice". Many consultants have fallen into habits and behaviours that give the profession a bad name. This book shows how to develop behaviours that win clients' loyalty and respect. This text provides the answers to the questions raised by "The Witch Do... more »ctors," a book that exposed the bad practices and poor results of many consulting firms.« less