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Topic: No more wait time for auto-accept?

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Subject: No more wait time for auto-accept?
Date Posted: 8/29/2011 11:53 PM ET
Member Since: 12/31/2009
Posts: 3,995
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I just posted a WLed book and it went straight to "can you mail" with no 2 hour buyer's remorse period. Did I miss an announcement somewhere? 

It's cool and all. In fact, I think it's a great idea. I always thought that it made no sense to have the 2 hour remorse period on Auto-accepted books. 

Date Posted: 8/30/2011 12:00 AM ET
Member Since: 8/16/2007
Posts: 15,221
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Did you get a PM from the other member from the offer? That will cancel the 1 hr buyer's remorse and move it straight to a request. Did you post to a friend through Gold Key and bypass FIFO? I wonder if it is a glitch caused by the new system, it should still be there for people to see the offer. I hope they didn't get rid of it, might discourage some to use AR since they will no longer have that notification to catch any oopses.

Date Posted: 8/30/2011 1:17 AM ET
Member Since: 12/31/2009
Posts: 3,995
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Nope, none of that. I just posted a book with three wishers, and I had the option to print the label immediately. 

I picked a day for mailing, but won't be printing a label until tomorrow. So, they'll still have plenty of time to cancel. 

I can understand people wanting to have a last minute yes-or-no decision, but that's what the regular WL does. I always figured that AUTO is for people that know what they want, and they want to be on the fast track for their books. The auto buyer's remorse period is so short that I think that most people don't have enough time to respond anyway. If you don't happen to check your email at just the right time, you miss it completely.

Date Posted: 8/30/2011 1:22 AM ET
Member Since: 12/31/2009
Posts: 3,995
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I just checked the help docs. I am almost positive that there used to be a mention of the buyer's remorse period in the second paragraph. There's no mention of it now:



What is the auto-request feature on the Wish List?

The auto-request feature on the Wish List will request a Wish List book automatically for you if you have a credit in your account, skipping the email offer/confirmation step.  Auto-request will work even if an account is on Vacation/Hold. 

If you do not have credits in your account when an auto-requested book becomes available, the Auto-Request will convert to a regular Wish List (48-hour) offer.  If your account is on Vacation Hold in this situation, you will be "bypassed" for the book, and you will remain in your place in the Wish List.

Date Posted: 8/30/2011 5:14 AM ET
Member Since: 9/8/2009
Posts: 626
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I had the same thing two days ago.  I posted a WL'd book, had a request, accepted it, and printed the label, all within 5 minutes.  Kinda handy!

Date Posted: 8/30/2011 7:59 AM ET
Member Since: 5/25/2010
Posts: 262
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The hold for auto-request books has never made sense to me.

Either I'm on PBS regularly enough that I'm likely to catch a book during that hold - in which case I don't see a significant reason in having an auto-request at all - or I'm on PBS irregularly enough that I risk losing WL books during the normal 48-hour hold, in which case I almost certainly won't see the hold. So I support the change, if it is indeed a change.

Date Posted: 8/30/2011 8:30 AM ET
Member Since: 8/23/2007
Posts: 26,510
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The 1 hrs Buyers Remorse on autorequested books never made sense to me either.  I'm on here constantly and I still never notice a autorequested WL book until it's been there for awhile. 

Date Posted: 8/30/2011 9:33 AM ET
Member Since: 11/30/2007
Posts: 5,014
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This is in the help docs -

Who Can Cancel a Request and When:

  • The REQUESTOR can cancel a request up until the time the wrapper is printed by the sender.
    • In fact, there is approximately 1 hour's delay between the time a book is first ordered and the time that the request is submitted to the sender.
    • This allows for "buyer's remorse," so that the requestor can easily cancel if she changes her mind, without the sender ever knowing about the request.
    • If the requestor sends a Personal Message to the sender by clicking on the request, however, that 1-hr delay will be eliminated, and the book request will be submitted immediately at the time the PM is sent.


Date Posted: 8/30/2011 11:09 AM ET
Member Since: 12/31/2009
Posts: 3,995
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I think that only applies to FIFO though.

Date Posted: 8/30/2011 12:40 PM ET
Member Since: 8/19/2007
Posts: 4,395
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I only use auto request when I'm going to be on vacation, and then I'll AR those books where I'm close to the top.  I figure if I have them WLed I want them, but I also like to see when a book is coming to me, which is why I seldom use AR.   I also think that if you're on AR for a book there shouldn't be a remorse time factor built in.  Pat

Date Posted: 8/30/2011 12:59 PM ET
Member Since: 3/4/2011
Posts: 286
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The only thing I don't like about auto-request is not having time to check out what else the sender might have on their shelf if I miss the email notification and they print out the mailing label quickly. 

Last Edited on: 8/30/11 12:59 PM ET - Total times edited: 1
Date Posted: 8/30/2011 1:04 PM ET
Member Since: 7/28/2006
Posts: 4,984
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The last time I posted a WL book that was on autorequest was about 2 weeks ago, and all 4 of them went through the 1 hour buyer's remorse period.  Showed up a hour later almost to the minute.  So if it is a change, maybe it's new?

Date Posted: 8/30/2011 1:07 PM ET
Member Since: 1/15/2007
Posts: 1,410
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I had that happen for a WL book that I posted.  I love it. 

Date Posted: 8/30/2011 1:28 PM ET
Member Since: 8/26/2006
Posts: 9,350
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Happened to me too, and I didn't think twice about it until I read this thread.  Thanks for bringing it to our attention!

Date Posted: 8/30/2011 2:12 PM ET
Member Since: 12/28/2006
Posts: 14,177
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Timely OP, I posted a wishlisted book FIFO last night.  I thought it bypassed the buyers remorse period also...as autorequest should.  Hope it stays this way.

Date Posted: 8/30/2011 11:55 PM ET
Member Since: 12/31/2009
Posts: 3,995
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Me too Denise. 

There are times when I'd just like to post the book, print, wrap, and mail it quick-like. Like right before I leave for work. 

Date Posted: 8/31/2011 8:11 AM ET
Member Since: 8/10/2005
Posts: 4,601
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Sweet! I often do like Lisa, check PBS before heading for work and to mark books I'm mailing as mailed...it will be handy just to accept, print and mail with the other books. Having a 1-hour remorse on auto-request never made sense to me either. I can see having it on a book you're ordering from the system to give you a chance to change your mind, but presumably if a book is 1) ON YOUR WL and 2) YOU HAVE SET IT TO REQUEST AUTOMATICALLY that 3) YOU ACTUALLY DO WANT IT. :)


Date Posted: 8/31/2011 10:46 AM ET
Member Since: 7/12/2010
Posts: 4,177
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All my WL books are on Auto and I like the skipped remorse period.