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Warranty Management and Product Manufacture (Springer Series in Reliability Engineering)
Warranty Management and Product Manufacture - Springer Series in Reliability Engineering
Author: D. N. Prabhakar Murthy, Wallace R. Blischke
The only recent book to cover "Stage 3" warranty management, linking strategic and operational aspects for manufactured products. Shows how to make warranty management an effective tool for enhancing customer satisfaction. Uses minimal mathematics and presents accounting and legal aspects of warranty management in an easily understandable...  more »
ISBN-13: 9781849969642
ISBN-10: 1849969647
Publication Date: 12/13/2010
Pages: 320
Edition: Softcover reprint of
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Publisher: Springer
Book Type: Paperback
Other Versions: Hardcover
Members Wishing: 0
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