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Topic: weird - receiver marked book received before it was received

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Subject: weird - receiver marked book received before it was received
Date Posted: 12/30/2009 12:34 AM ET
Member Since: 10/18/2009
Posts: 35
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Okay, I haven't had this happen yet, but I mailed a book on Sunday (went on early Monday)  that went from MN to IL. I noticed today that it was marked received at about 11, which surprised me somewhat. They even sent me a Thank you message

Well, I went and checked the PBS DC and noticed that it had only been processed through my local post office early this morning. Later, it said that it was still enroute this evening.

DC info

Delivery Confirmation Events

  1. 12/27/2009 12:00 AM ET - Electronic Shipping Info Received - MINNEAPOLIS, MN
  2. 12/29/2009 2:52 AM ET - Enroute - MINNEAPOLIS, MN
  3. 12/29/2009 7:09 PM ET - Enroute - ELK GROVE VILLAGE, IL

This was a wishlisted book, but it makes me wonder if someone posted it before me but never marked it mailed and then it rolled over to me???

I haven't PM'ed the person because I am confused about what to do. Should I PM them and ask if they accidentally marked the wrong book received? Or should I wait and see if it gets delivered (probably tomorrow based on delivery confirmation)

Thanks

Kasey


ambeen avatar
Date Posted: 12/30/2009 12:38 AM ET
Member Since: 8/15/2007
Posts: 3,044
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It's possible the PO system is just slow at updating their scans. I've been under the impression it takes a bit before their scans are officially available online. I once marked a book received that didn't actually have a received scan yet according to PBS DC. I think I was just faster than the PO computers in getting the book from my mailbox and then marking it received within a half hour.

Generic Profile avatar
Date Posted: 12/30/2009 12:40 AM ET
Member Since: 12/27/2009
Posts: 6
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They're probably just being nice and allowing you to get your credit now since they trust that they'll eventually receive the book. That's what I would guess.

sarap avatar
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Date Posted: 12/30/2009 12:49 AM ET
Member Since: 1/17/2009
Posts: 12,214
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Yes, it is possible that your copy of the book will be the second copy of the book that they ordered. But, if that is what happened, it is still appropriate that they have marked your copy received. Because your transaction would be the "legitimate" trasnaction that PBS is tracking.

When the next copy of the book arrives, they have the option of going into their Transaction Archive and marking the book received from the other sender. But, they don't have to do that if the book was never marked mailed. They have the option of just keeping the first copy without marking it received. That would be something that they work out with the first sender, though.



Last Edited on: 12/30/09 12:50 AM ET - Total times edited: 1
Generic Profile avatar
Date Posted: 12/30/2009 12:53 AM ET
Member Since: 10/18/2009
Posts: 35
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Thank you everyone. I'm pretty sure it hasn't been delivered yet because the DC was scanned enroute several hours after it was marked received. 

I guess I won't worry about if someone else sent a different copy since I know that my book was the one with the current request. 

I guess there is a reason I pay a little bit extra to use the PBS DC (plus, I really like the instant gratification that comes with the instant credit!!!!:P)

Thanks again!

Kasey

Generic Profile avatar
Date Posted: 12/30/2009 12:57 AM ET
Member Since: 5/18/2007
Posts: 13,223
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It also could've been an accident in hitting the received button for the wrong book. I've had one of those oopsies! I hunted up the book in the transaction archives and PM the person though and let them know I hit it accidentally. 

And then I kept my fingers crossed I got the book! I actually got it within a day or two. 

SandyP avatar
Date Posted: 12/30/2009 1:33 AM ET
Member Since: 8/17/2005
Posts: 1,599
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Once in a while I know and trust the person and will mark books rec'd before I get them because I will be out a lot or know my net is down..I am on dial up so it seems fair

melanied avatar
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Date Posted: 12/30/2009 9:41 AM ET
Member Since: 8/16/2007
Posts: 15,234
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I would send a PM letting them know that the book still shows Enroute so they may have marked the wrong book received and have them double check the addy on the wrapper before it gets tossed.

JudiG avatar
Date Posted: 12/30/2009 2:00 PM ET
Member Since: 6/13/2009
Posts: 433
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This has happened to me also - both for books I've sent and ones I've recieved.  I think it's just that the USPS tracking doesn't get updated as soon as the mailman puts the package in your mail box. 

The book got there and the member marked it recived - be thankful they did it so quickly :)

fangrrl avatar
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Date Posted: 12/30/2009 2:17 PM ET
Member Since: 12/28/2006
Posts: 14,177
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Could be several scenarios:

1.  Receiver accidentaly used the 'received' button.
2.  The rollover/second copy theory.
3.  Some thoughful members mark all their enroute books received if they are leaving on vacation (or otherwise will not be home to receive or offline for some reason).  This allows senders to receive credits without waiting weeks for receiver to return from vacation.  As we've seen thread complaints, it's frustrting to wait for credits because another member ordered a bunch of books and immediately left for weeks (or more) and was unavailable to log in books.

I once had a member from Hawaii mark a book received only a few days after I mailed (before actually receiving it).  He was being thoughtful because shipping times to HI & AK can be lengthy.  I was aware of the delays, and had used First Class...later was happy I'd chosen that option for such a thoughtful requester :-)