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Topic: what should I do in this boxing situation?

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Subject: what should I do in this boxing situation?
Date Posted: 6/28/2009 9:35 AM ET
Member Since: 12/21/2007
Posts: 1,642
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I have a box of books box still on my pending button. Both of us accepted the offer a few weeks ago (close to 4).  My book was received and marked as such. The other member still has not mailed the book (as far as I know). I sent her a PM to ask if she had forgotten to mark the book mailed but I had no response even to my PM. Her account is active and not on hold. Is there anything I should do in this situation? Should I go in and give negative feedback which I can do? Should I wait a bit more? It was only one book thank goodness. I just wish she'd responded to my PM.

Date Posted: 6/28/2009 9:51 AM ET
Member Since: 5/14/2009
Posts: 6,852
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Does it show when she logged on last?  Maybe she is away for the weekend or uses work computer to make the transactions.  I personally would give it until Monday.

Date Posted: 6/28/2009 2:22 PM ET
Member Since: 2/23/2008
Posts: 285
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You could also maybe use the Contact Us link and ask about it.  I had two BOB swaps go bad on me, so I asked TPTB and they were able to tell me that these two members each had several unfinished swaps.  If you did that, you could at least know if this is something that's happened with just you (maybe she's on vacation or something?), or if this is something that's happened to several people.

This is from the Help Center, too:

What if I never receive my Box-O-Books?

If you have agreed to a Box-O-Books swap and the other Boxer's books don't arrive (or if the swap is not marked mailed by a week after it was accepted), you should contact the other Boxer using the Personal Message button on the swap, to ask if the Box was mailed (or when it might be mailed).

If the other Boxer does not respond to your Personal Message within a week, you should contact us and we will look into the situation.

Date Posted: 6/28/2009 7:51 PM ET
Member Since: 12/21/2007
Posts: 1,642
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Thank both of you for your kind responses. And smacking myself on the forehead for forgetting to even look at the Help Center!