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Topic: What happens in this case?

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Subject: What happens in this case?
Date Posted: 4/29/2010 7:33 PM ET
Member Since: 10/24/2008
Posts: 1,426
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I requested a book on 4/17/10. Book was marked mailed on 4/21/10. I received the book today 4/29/10 and the dated that the book was actually mailed was 4/26/10. The sender didn't use DC and never sent me a message that the book was mailed late. I marked it received today. Does the person still get a credit and does PBS tag that account since it was actually mailed 5 days later than it was marked?

Date Posted: 4/29/2010 7:39 PM ET
Member Since: 10/23/2005
Posts: 7,719
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If you filled out the survey when you marked it received, the member will get an automated message about mailing late. Too many mailed late notices can result in the Team having a talk with the other member.

Date Posted: 4/29/2010 7:39 PM ET
Member Since: 11/14/2005
Posts: 6,421
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Personally, I wouldn't worry about, nor report someone for mailing a book 5 days late. That's sooo much better than the people that mail 2 wks late that we are used to hearing about, that it seems piddly to complain about 5 days. But, when you fill out the report/survey at the time you mark the book received, the date mailed will be noted. I don't believe PBS sends notices out unless the book has been mailed 7 days late, and then they get a flag on their account, which doesn't mean anything unless they collect a lot of them, then PBS investigates and lets them know that if they don't straighten up they are going to be out the door.

Yes, they still get there credit, they would only not get their credit if it was mailed over a month late, or you had received a 2nd copy because of it's going late. But, even in either of these cases, the credit is up to you, if you mark it rec'd, the sender gets their credit from you. Hope that helps.

Date Posted: 4/29/2010 7:41 PM ET
Member Since: 1/8/2009
Posts: 2,016
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Since you marked it received, the sender does get a credit.

If you didn't make a notation about the late mailing in the "Received" survey, there's no way that TPTB would know it was mailed late. There's sometimes quite a bit of variation in transit times, especially with Media Mail.

Just curious: was it a clear postmark / postage sticker printed out at the PO (often with an orange edge)? Sometimes stamps are cancelled along the way so the date doesn't reflect the day it entered the mailstream.

Date Posted: 4/29/2010 7:49 PM ET
Member Since: 10/24/2008
Posts: 1,426
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Thank you. I was just worried that the sender wouldn't get the credit and their account would be flagged by PBS.

(Just curious: was it a clear postmark / postage sticker printed out at the PO (often with an orange edge)? Sometimes stamps are cancelled along the way so the date doesn't reflect the day it entered the mailstream.)

It was a postage sticker. I didn't know that some of the stamps are ever canceled. That's good to know.

Date Posted: 4/30/2010 2:04 PM ET
Member Since: 12/28/2006
Posts: 14,177
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Counter postage is the most accurate indicator, as postmarks can be applied anywhere enroute.  APC may be purchased ahead and used later but not post-dated (resembles counter postage, but slightly smaller and labeled APC).