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Topic: What happens to undeliverable books sent to PBS HQ?

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Subject: What happens to undeliverable books sent to PBS HQ?
Date Posted: 7/13/2010 9:54 PM ET
Member Since: 7/16/2009
Posts: 1
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I see that when printing out a label we have the option to choose return to paperback swap if undeliverable.  What happens to all these books, as they are not returned to the original sender?

Date Posted: 7/13/2010 9:58 PM ET
Member Since: 7/19/2008
Posts: 15,423
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They have a transaction number on them, next to the return address.  PBS can trace which book and address from that number.  Don't know what they do.  But they can figure out the from and the to.

Date Posted: 7/14/2010 12:21 AM ET
Member Since: 8/23/2007
Posts: 26,510
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I don't think they return them to the sender if they get sent to them for anyreason. They just don't have the budget to do that.  They probably get donated somewhere. 

Date Posted: 7/14/2010 3:15 AM ET
Member Since: 5/3/2006
Posts: 6,436
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It happened to me once - they remailed the book to the requestor and charged me a credit for the postage. I was pleased -- and surprised, since I'd handwritten the address and there was no transaction number!