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Topic: What happens now?

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Amy
Subject: What happens now?
Date Posted: 1/23/2009 12:56 AM ET
Member Since: 3/11/2008
Posts: 1,716
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Mailed a book with PBS DC, shows the package was delivered and a notice left. I know that this technically means that the books may not have been delivered to the correct recipient.

I PMed the receiver (this morning) and no response. The PBS "take action" date is around Feb 2nd.

Maybe I'm jumping the gun here, but what does this mean for me? As in, if the receiver does not respond in PM or by marking the book as received.

I'm still hopeful that the receiver will send a response in a PM, especially if she has not received the book.

Anyone know what will happen if this is the case? Thanks in advance for your response(s).

Date Posted: 1/23/2009 2:24 AM ET
Member Since: 8/26/2007
Posts: 102
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Give it a few days. Sometimes things just happen. People don't always read their e-mail or open their snail-mail right away. I've had this happen several times.  If you used PBS DC, you already have the credit -- so even if they never mark it received, you're covered.

Date Posted: 1/23/2009 2:43 AM ET
Member Since: 8/16/2007
Posts: 15,194
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Have patience.

I am a little confused on the "shows the package was delivered and a notice left". Isn't that two different things? If a notice was left then it wasn't delivered; if it was delivered then there would be no notice left. If both are showing up, which one is first? If the delivery scan is first, then I'd guess that the carrier jumped the gun and scanned it, then couldn't leave it so they left a notice and haven't really delivered it yet.

Date Posted: 1/23/2009 3:12 AM ET
Member Since: 1/19/2006
Posts: 472
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If you used PBS delivery confirmation you should have gotten your credit when the item was scanned.  Check your credit registry to make sure if you think you didn't.  If a notice has been left, the person may have chosen to have the package re-delivered later in the week when he or she is home.  Or he or she may have to go to the Post Office and pick it up.  Since where I live the Post Office the mail is delivered out of is not that same one I have to go pick it up yet, so it's not available right away and it might take the person a day or two to be able to go pick it up.

The bottom line is you need to have patience.  The system action date is there for a reason and I think it's jumping the gun to start PMing people more than a couple days before that.



Last Edited on: 1/23/09 3:17 AM ET - Total times edited: 1
Date Posted: 1/23/2009 7:10 AM ET
Member Since: 8/10/2005
Posts: 4,600
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Notice left means notice left...I had that happen to me last week. Normally the mailman leaves our packages in the apartment office. We had a substitute who just put a notice in the mailbox for us and took them off back to the PO. Which was really dumb, because I can only get to the PO window one day a week because of the hours I work. So it was four days later before I could actually pick the books up. You don't really "know" that the notice was left for the right person, or delivered to the right person--just means they left a notice for someone or delivery was attempted "somewhere." I've had books misdelivered to a neighbor a few times and if he wasn't honest and brought them to me, I'd never have gotten them, regardless of the fact that the DC said "Delivered."

As to her not responding to a PM yet that you just sent earlier the same day-well, not everyone is here checking PMs or their e-mail all the time. I usually check in at PBS in the a.m. but if work is nuts and I have things going on in the evening, I may not check in again til the next day. And other people who are less-fanatical about PBS than I am may check in a lot less frequently!

If you used PBS DC, you have your credit. That will not be taken away. That's the reason a lot of folks USE the PBS DC, for that 'credit assurance.' Even if the person never marks it received, it's not going to count against your record, since there have been scans of it in the system which show that you DID mail it.

Cheryl

Date Posted: 1/23/2009 7:48 AM ET
Member Since: 9/24/2007
Posts: 453
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Another thing is, you say the action date is around Feb. 2nd.  So you're contacting the receiver way before the deadline.  Some people will get irritated about that.  I'm not saying it's the case, but frankly some people are just not going to engage pm-ing back and forth with a sender when there's that much time still left on the clock.  I'm not saying it's right (seems like an easy enough thing to answer) but I'm saying I know some people feel that way.  And then there's the whole issue of how DC confirmation only means it got to the local post office. 

The best thing to do is be patient, and let the system do it's thing.  If it gets near the deadline and the book is still not marked PBS is going to contact the person automatically. 

Hopefully the situation will be resolved for you soon.  Happy trading!

Sara

Date Posted: 1/23/2009 8:03 AM ET
Member Since: 2/13/2007
Posts: 2,272
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Yes, be patient!

I just returned from a one week vacation and while I was gone I could see that some books, with DC, had been delivered but I was not going to mark them received until I returned and actually opened the package and confirmed that I had indeed gotten the correct book, that it was not received with a problem AND that I had indeed received the book (as opposed to the book being delivered to a neighbor).

And there have been days when I was in the middle of a health crisis involving my 98 year old mother, when I did not even open my mail for a few days...things happen in life and there are lots of reasons why the book has not been marked received but the odds are that it will be marked and in the meantime, you have your credit for mailing with DC.

 

Amy
Date Posted: 1/23/2009 9:15 AM ET
Member Since: 3/11/2008
Posts: 1,716
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Thanks everyone.

I know I already received my credit because of the PBS DC. And I'm not really itching for this person to contact me or mark the book received. This isn't the issue here.

M real question is what happens when the PBS action date comes around and I've had no response at all.. do I lose my credit? Do I keep it? I was curious, since I used PBS DC. Thanks for your answers on that.

When I made this post (yesterday) it has been 5 or 6 days since the DC showed the package was delivered. I noticed that the receiver hadn't marked the book mailed by then, so I sent a polite PM making sure they did receive it and if they didn't to let me know.



Last Edited on: 1/23/09 9:17 AM ET - Total times edited: 1
Date Posted: 1/23/2009 9:33 AM ET
Member Since: 8/23/2007
Posts: 26,510
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If you used PBS DC -they won't take your credit back.  If you had used DC from somewhere else and the book went lost then you would lost your credit.

Also if PBS deems an account inactive, it'll mark the book received automatically on that last day.  So if the person ordered the book and then flaked out and decided not to do PBS anymore and hasn't logged on since-it'll get marked received.

Date Posted: 1/23/2009 12:16 PM ET
Member Since: 12/28/2006
Posts: 14,177
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Exactly the reason I've been paying for DC, b/c a few people don't log in their books when received.  IMO it's annoying to see the book still on your homepage, but not much you can or need to do except let the system take care of it.  You did your part & your credit is safe.

For me, the straw that broke the camel's back was a book a sent to a neighboring community less than ten miles away.  After several weeks without being noted as received, (curious if this was a USPS problem on such a short delivery) I pm'd the receiver.  After almost another week with no answer, I pm'd her again.  She finally replied that the book had been received but she had been busy, but the book still wasn't logged in as received for almost another week.  It took almost a full month to receive credit for a book I could have walked and delivered by hand in an afternoon. . .I've used DC ever since.



Last Edited on: 1/23/09 12:19 PM ET - Total times edited: 2