I disagree, the sender didn't damage it. And the USPS did. I received one that had been dropped in a puddle of something oily after being mailed. And I have had a couple go through the "shredder" at the PO.
While it hurts to lose a credit, I don't think the sender is at fault. If someone asked for their credit back I would probably give it just to end the transaction. But if I received a book that was USPS damage, I personally would not ask for my credit back.
Damaged by USPS transactions:
A book is considered Damaged by USPS if it was damaged in transit (while in the mail).
- This is usually just bad luck
- Even the most well-wrapped packages can get mangled by a postal sorting machine
- If you feel that the wrapping of the book contributed to its damage en route:
- You can tell the sender this in a Personal Message
- Please be gentle! The sender may be new to bookswapping.
- You can ask for your credit to be refunded if you believe it is warranted.
- You can share your own tips on wrapping technique, and/or refer the sender to the Help items on wrapping a book.
- You can also comment on the wrapping in the Comments box at the bottom of the survey portion of the Book Received page, so these details are recorded on the transaction in our records
Last Edited on: 10/28/07 11:56 PM ET - Total times edited: 1
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