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Topic: What do I do now?

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keden66 avatar
Subject: What do I do now?
Date Posted: 4/1/2009 10:50 PM ET
Member Since: 3/23/2009
Posts: 52
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Request Date:

3/27/2009 9:42 AM ET
Will Mail By:
4/1/2009 11:00 PM ET 
Label Print Date(s):
Awaiting Member
Date Mailed:
Awaiting Member 
Estimated Arrival Awaiting Member

This is what the details box says about the book I requested.  It has said the same thing since I requested it.  So am I just supposed to cancel the order?  Thanks!  Kim S

michelleanddavid avatar
Friend of PBS-Silver medal
Date Posted: 4/1/2009 10:57 PM ET
Member Since: 1/22/2007
Posts: 1,101
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Do not cancel the order- if you do and then order it again the same person will get the order and you will have to wait all over again. If the member does not respond in time the order will go on to the next person. Let the system do its job- be patient.  :)

Generic Profile avatar
Member of the Month medalFriend of PBS-Silver medal
Date Posted: 4/1/2009 10:58 PM ET
Member Since: 8/23/2007
Posts: 26,510
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You get 2 days after the will mail by date to mark a book mailed. So they have until 4/3 at 11pm.  If it doesn't get marked mailed then the system will reorder the book for you if there's another copy. If it's a WL book then it'll go back on your WL.  I would send a PM to remind them to mark it mailed-people do forget sometimes and you could end up with 2 copies of the book.

melanied avatar
Standard Member medalMember of the Month medalBook Cover Image Group medalBook Data Correction Group medalTour Guide Leader medalBook Bazaar Coordinator medal
Date Posted: 4/1/2009 11:00 PM ET
Member Since: 8/16/2007
Posts: 15,234
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No,done cancel it, let the system take care of the order. The sender does have 2 days after the mail date to get it marked as such so the system won't take action until the night of 4/3. At that time, it the sender has not marked it mailed, the system will cancel this request and order the next available copy for you or return you to your place in the WL line. The book will be removed from the posters shelf.

If you cancel the order, the book will stay on the posters shelf, they will remain in the 1st spot and if you reordered, your request would just go back to them. If it is a WL book, you would lose your spot and have to re-wish it and start at the end of the line.

It sucks to wait, but hopefully they will get the wrapper printed and the book in the mail soon.

BookBinge avatar
Date Posted: 4/1/2009 11:01 PM ET
Member Since: 4/21/2007
Posts: 304
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I wouldn't cancel the order. I would PM the person and see if they mailed the book and forgot to report it and/or ask if they are planning on sending the book at all. Give them a day or two to respond. Something may have happened. Car accident, family emergency etc. Even if you don't hear from them I would wait awhile. It may just show up. You don't want to order another copy and end up with two copies.

Good luck. :-)

 



Last Edited on: 4/1/09 11:02 PM ET - Total times edited: 1
surrealthemuse avatar
Date Posted: 4/1/2009 11:42 PM ET
Member Since: 9/13/2007
Posts: 2,520
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I wouldn't even PM. If you look next time you send a book you will see that the page says that you agreed to mail the book by a certain date, and that you must mark it mailed by a date that is two days after the mail by date. With all that I have read on here about only marking books mailed once they are actually mailed, I have been known to take the book to the post office before I go to work, by the time I get home I'm usually so tired that I just go to bed, forgetting to mark the book mailed till the next morning. You really need to let the PBS system work. As others have mentioned, this person is first in line to send out this book, if you were to cancel and order again it would go right back to this member. If they don't mark the book mailed the system will cancel the order for you, passing it on to the next person in line who has posted this book, and removing it from the unresponsive person's shelf. It takes some getting used to, but this is how unresponsive people get weeded out of the system.
keden66 avatar
Date Posted: 4/2/2009 6:55 AM ET
Member Since: 3/23/2009
Posts: 52
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So do most people wait this long to mail a book?  This is the first book I have requested so I am just curious.  When my books were requested I sent them all out the very next day.  I know I am always excited to get a new book and I assume other people would be too that's why I sent mine so quickly!  Thanks!  Kim S.

Generic Profile avatar
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Date Posted: 4/2/2009 8:16 AM ET
Member Since: 8/23/2007
Posts: 26,510
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I used to mail them out right away too but now I wait.  It's just easier to collect a few orders first and cut down on your trips to the PO.  When I was running a home daycare and using the printed postage to avoid the post office (not fun with 6 kids) then I mailed right away.  But now I'm not working and go to the PO once or twice a week.  So if I just went or I've gotten a lot of book orders, or I'm finishing up a game book with a deadline-I might let a request sit a few days.

I always, always choose the last possible mail by date-because you just never know what's going to happen-sick kid, car breakdown, power outage etc...,

Spuddie avatar
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Date Posted: 4/2/2009 9:17 AM ET
Member Since: 8/10/2005
Posts: 4,607
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It really depends on the person's situation. Some people mail from the post office and can only get there one or two days a week. Some people have busy lives and only sit down every few days to print and wrap books.A lot of people will choose the latest possible day to mail a book in case something comes up and they can't mail right away. Most transactions go smoothly and people do what they say they will.

But yeah--there are some people who say they are going to do things and then never do them. I wouldn't PM them either--PBS sends out reminder e-mails for people to mail the books they've said they will mail. If they choose to ignore emails from PBS, they would most likely ignore a PM from you as well. And if they don't mark books mailed or ignore requests a couple of times, apparently their account gets put on hold or they get notations on their account and can eventually lose their account.

You don't really need to do anything. If there is another book in the system, once the system cancels the request, it sends it automatically to the next person in line with that book. You'll get it eventually! Patience is a virtue. :)

Welcome to PBS by the way.

Cheryl

Eagle avatar
Date Posted: 4/2/2009 9:30 AM ET
Member Since: 1/24/2009
Posts: 98
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hi ,

Yes, patience is needed. I am new on here too. My first book I requeste timed out on a couple of  people before someone sent it to me. This is not all bad though, because it helps weed out the inactive members. But I know on the first few books the waiting can seem endless!

On the other side The Posting Guidelines are very helpful if you have not read them yet.

Welcome to PBS!

Anita

tiger-lily avatar
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Date Posted: 4/2/2009 12:05 PM ET
Member Since: 2/23/2009
Posts: 112
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Hi Kim,

   I know how you feel!  I must work on my patience! LOL  I always respond very quickly to requests and usually mail them by the next day.  However, I have the advantage of working next door to the post office, so all I have to do is walk across the parking lot!   I can understand though if people can only go a few times of week, but my pet peeve is people just letting the request sit there with no response.     I find I have a bigger problem with that on Swapacd than here.   By and large though,  the members here seem to be very considerate and get the books out within a reasonable time.  

Welcome to the club!  Hope you will enjoy it!

Andrea

 

tinereads avatar
Standard Member medal
Date Posted: 4/2/2009 12:10 PM ET
Member Since: 12/29/2008
Posts: 7,210
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I almost always mail my books out the next day, but if I get a request on a Thursday or Friday I pick a later mail date because I can't mail over the weekend.  But I always try to respond promptly!  I agree, it's frustrating that some requests don't get responses for a couple of days, but I try to remind myself that not everyone is on PBS or even on the internet as obsessively as I am!

caviglia avatar
Date Posted: 4/2/2009 12:20 PM ET
Member Since: 1/30/2009
Posts: 5,696
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I think it totally depends.  Out of the 35 or so books I've received, most have been mailed really, really quickly.  I seem to be having a run of orders timing out right now.  I'm thinking lots of people may be on spring break, or on vacation which might have slowed things down.  Or it may just be random. 

breezyhmh avatar
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Date Posted: 4/2/2009 9:27 PM ET
Member Since: 2/1/2008
Posts: 3,841
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but my pet peeve is people just letting the request sit there with no response

Andrea, I'm one of those people that does sometimes let orders sit before accepting them.  Due to finances, I have to work my mailing dates around my paydays.  Since I get paid bi-weekly, that means that, sometimes, I may let the order sit for the maximum 5 days before accepting and then pick the latest mailing date from there.  I know it makes many people antsy, but there is no way I'd be able to maintain my membership here without being able to do that.  So, sorry to anyone who's had to wait on me, but I do mail my books out when I say I will, and if there is a problem, I do communicate with the requestor.  Hopefully that makes up (a little bit) for having to wait. :(

Generic Profile avatar
Date Posted: 4/2/2009 10:45 PM ET
Member Since: 7/24/2005
Posts: 147
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Once you stack up a MOUNTAIN of TBRs, you won't be so antsy about the timing but I sure remember feeling that way as a new member!

I try to mail promptly, but wrapping, getting to the post office is a pain and I will only go once or twice a week.  It is hard if you are a busy person to get to the site everyday, to mark things the instant they are mailed etc.  I think PBS has a good system of giving small grace periods, to recognize that people have other things in life that sometimes interfere with swapping.

Sandpiper avatar
Date Posted: 4/3/2009 6:21 AM ET
Member Since: 10/19/2006
Posts: 136
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I'm lucky enough to be able to have my books wrapped and mailed the same day I receive the request. I like to keep my bookshelf at about 50 or so books at  a time because I have them stored in a big box under my desk at work. I just wrap them, mark them mailed, walk down the hall and drop them in the mail chute.

A lot of members, especially those in rural areas, are not able to get to the PO more than once a week. Other considerations, such as financial constraints, work and family obligations and the odd emergency can keep a member from being able to get a book out as quickly as the requester would like it.

When I first joined PBS I would haunt the mailbox waiting for my books to come in. Now my TBR pile is so huge I find myself re-posting books without ever having read them. And yet, I keep ordering more, lol. PBS is such an addiction!