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Topic: What would you do?

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Subject: What would you do?
Date Posted: 11/24/2010 4:34 PM ET
Member Since: 12/8/2007
Posts: 1,011
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Several weeks ago I got a book from the library, loved it and decided to order a copy from here for my "keeper" shelve. I found the book listed here and ordered it. My RC says, "please, no ex-library books" and my RC was turned on (I doubled checked then and just now). 

The book has arrived and it IS an ex-library book. As soon as I opened the package, I saw the sticker on the spine at the base that said "FIC" on the first line and the first 4 letters of the author's name underneath that, so I checked in the book and in the back there is a library form attached with the name of a school library. I didn't and don't expect pristine books from here; didn't mind if it came a bit "loved on", but I just didn't want an ex-library and I can't get the sticker off the spine or the card off that is glued to the back inside cover.

So.... I don't really want this one for my keeper shelve, but I feel chintzy marking it RWAP or asking for my credit back. I will try again ordering here or will find it at the bookstore hopefully. What would you do about the RWAP or asking for credit back?? Thanks.

Date Posted: 11/24/2010 4:41 PM ET
Member Since: 1/30/2009
Posts: 5,696
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I would mark it RWAP - doesn't meet requestor conditions.  Whether you ask for a credit back is up to you.  Personally, I wouldn't, as it is okay to post, but you would be within your rights to do so.

Date Posted: 11/24/2010 4:49 PM ET
Member Since: 10/13/2007
Posts: 36,445
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I'd RWAP because you had your RC up at the time. If you ask for a credit back thats your choice.  I'd just repost it.  But I would RWAP just so you can tell the person to READ an RC before agreeing to send the book.

Date Posted: 11/24/2010 5:21 PM ET
Member Since: 2/5/2007
Posts: 30,800
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I'd RWAP and ask for the credit back if I couldn't use the book somewhere else.  Sometimes I can give a book I don't want to the church library or use in a swap or if it's WL, I'd just repost it.

Date Posted: 11/24/2010 5:21 PM ET
Member Since: 8/16/2007
Posts: 15,186
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I'd RWAP and ask for my credit back in order to re-request the book to get what was asked for. It doesn't do you, the sender, or the club any good to accept a book that didn't meet your request. Use the situation to educate the other member about RCs and get your credit back so that you can use it to get what you wanted. There is absolutely no reason you should eat the cost of postage to send out the book to recoup your credit to use to get what you asked for when it sounds like it was obvious the other member could see the book wouldn't meet your RC.

Date Posted: 11/24/2010 5:52 PM ET
Member Since: 6/10/2009
Posts: 437
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Mark it RWAP and ask for the credit back. I mean, you specifically did not want library books. That's what RCs are for. Otherwise, what is the point? I could understand not RWAPing if it was something more subjective, but library books are not subjective. Either they are or they aren't, and this one was. 

Ronda (RONDA) - ,
Date Posted: 11/24/2010 5:59 PM ET
Member Since: 3/3/2009
Posts: 415
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like they say you don't have to ask for your credit back, but I would (& always do when I RWAP).  I figure it is they way folks learn.  If it was something that I think they might not have noticed, maybe I wouldn't ask for a credit back, but if I find the issue in the few minutes after I open it, I think they should have been able to see it before wrapping.

But don't be surprised if they give you resistance when you contact them about it.  Everyone of my RWAP has been an issue with the sender not wanting to return the credit because of what I might be doing with the book. 

Date Posted: 11/24/2010 10:11 PM ET
Member Since: 12/28/2006
Posts: 14,171
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I'm agreeing with Melanie, and Caviglia, and everybody else . . . RWAP.  The sender clearly and deliberately accepted your RC, then proceeded to mail a book in violation of your request.  Ask for your credit back, and re-order the book you wanted in the first place.

Date Posted: 11/26/2010 10:37 AM ET
Member Since: 11/5/2009
Posts: 1,083
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It is a RWAP and you certainly should ask for your credit back, since it isn't what you wanted and you need to order it again.

If someone ignores an RC, they need to get a RWAP.  That is the only way we will be able to keep things here honest.

Date Posted: 11/26/2010 10:48 AM ET
Member Since: 12/8/2007
Posts: 1,011
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Thanks all. I did (politely) request my credit back and explained that it was because the book was against my RC. Waiting to hear now.

Date Posted: 11/26/2010 11:43 AM ET
Member Since: 2/23/2009
Posts: 112
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Hi Pat,

    You did the right thing by marking it RWAP and asking for your credit back.  The sender did not adhere to your RC.  Hope it all works out for you!

Date Posted: 11/28/2010 10:37 AM ET
Member Since: 12/8/2007
Posts: 1,011
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The sender PM'd me and told me that they would return my credit and to please send the book back because they did not feel they had sent a library book. I PM'd the sender and said I would be glad to return it right away if they also sent me a credit to cover the return postage (per PBS help section) or that I would be glad to post some pictures to them. Never heard back via PM, but a credit (one, not a second for return of book) showed up in my credit bank. I consider it resolved and will not be mailing the book back to the sender unless they send along a credit for that also.

Thanks to each who replied and helped me decide what to do!

Date Posted: 11/29/2010 2:17 AM ET
Member Since: 8/26/2006
Posts: 9,325
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Nice resolution, Pat.