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Topic: When a book goes lost...should I PM the sender??

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Subject: When a book goes lost...should I PM the sender??
Date Posted: 4/8/2009 9:31 AM ET
Member Since: 3/25/2008
Posts: 2,530
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I've had the darnest time here lately with books. I either have wishes granted only to time out, or wishes granted, accepted, then time out, or wishes granted, accepted, marked mailed, but never received. In the last 2 months this has probably happened at least 7 times. Some of the members are new, but a couple weren't. So this morning I see yet another WL book has gone "lost in the mail". It was sent from a member that has been here for at least 1 year according to the dates some of their books were posted to their bookshelf.

So do I just leave it alone & hope another one is posted soon (since I'm #1 on the WL) or should I PM the sender to when/if it was mailed? Is anyone else noticing these problems? I've also noticed that media mail has been slower then ever lately! Even slower then around Christmas time. Especially with books coming from the East coast. Anyone else notice a change in media mail? I've only been requesting WL books lately, & not ordering any already in the system & still I'm having more trouble then ever. Just curious if everyone is having these problems & noticing these changes or maybe it's just me having some bad luck.

Either way I LOVE this site!!!

ETA: I also had a book I sent go lost...my first one ever. :( The DC said it was delivered, but the receiver said they never received it. Just more bad luck.

Last Edited on: 4/8/09 9:36 AM ET - Total times edited: 1
Rick B. (bup) - ,
Date Posted: 4/8/2009 10:06 AM ET
Member Since: 11/2/2007
Posts: 2,625
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E-mail the sender if you want to be extra nice, but whatever you do, don't remove yourself from the wish list.

Date Posted: 4/8/2009 10:06 AM ET
Member Since: 10/6/2005
Posts: 10,720
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Once the book has gone lost, you can PM them just to make sure the book was mailed/mailed on time. Hopefully they will be honest and tell you if it went out late so you won't order another copy. But if they did mail on time, and didn't use DC, there really isn't much they can do about it...

Date Posted: 4/8/2009 10:07 AM ET
Member Since: 4/25/2007
Posts: 11,671
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Once it goes lost, yeah, I'd PM the sender and ask if they had any DC on the package and could they check that.

Date Posted: 4/8/2009 10:13 AM ET
Member Since: 6/21/2007
Posts: 2,015
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Last Edited on: 2/3/15 7:06 PM ET - Total times edited: 2
Date Posted: 4/9/2009 5:29 PM ET
Member Since: 3/14/2008
Posts: 1,770
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I've had bad luck lately, too.  Since the end of January I've had one RWAP (wrong book, same title but different author) and three "lost in the mail" books that I requested.  VERY frustrating.  It seems like bad luck comes in batches...

Date Posted: 4/11/2009 1:14 PM ET
Member Since: 8/23/2007
Posts: 26,510
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I usually send a polite PM saying that I really didn't receive this book.  I usually also politely ask if they mailed it late.  Of course I usually get no response at all. But I figure if there's that one time that someone PM's me and says "It came back today for xxx reason" or "I just found it under the seat of my car" or whatever-then I can at least put my account on hold to keep from getting another WL offer for it or something.

Date Posted: 4/11/2009 1:27 PM ET
Member Since: 1/4/2009
Posts: 69
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Leann, in regards to your ETA: I recently had a batch of books that was supposedly 'delivered' to me according to the DC, but my PO never actually delivered them to me or left me a note that they were being held. Eventually they were sent back to the sender with a 'wrong address' label, even though she printed it from the site and it is definately correct.

You might want to contact your reciever and ask them to check with their post office, before it gets sent back to you without explanation.

Date Posted: 4/11/2009 2:40 PM ET
Member Since: 8/30/2008
Posts: 2,207
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I recently sent a book that got lost in the mail (my first, hopefully last) but I PM'd the requester about 2 weeks after it should have arrived (went first class, small paperback) so she'd know I definitely had mailed the book; I didn't want her to have to track me down first if she was reluctant to ask if I'd mailed the book.  She was very, very nice about it and told me she once received a book months after it had been marked as lost, so we're both still optimistic it will show up - eventually!

Mailed 2 books out that Saturday - one going to California arrived in 2 days; this other one going just a few hundred miles from me still hasn't arrived, nor has it been returned me for whatever reason that might happen.

M.E. (ryenke) -
Date Posted: 4/11/2009 5:46 PM ET
Member Since: 1/6/2009
Posts: 625
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I would definitely PM the sender politely.

Another poster on this forum said that her account was put on hold by PBS because she had too many books that she never got and were marked by PBS as lost in the mail.  If I recall correctly, it was only 2 or 3, but in a short time frame.  It was all cleared up, but as at least one of the books had not been sent (confirmed via PM) at least PBS was able to see that PM and clear her account.

I'm worried, I've a book about to go lost - and recently had another never sent by the sender (later confirmed and PBS knows all about it).  I'm concerned that the second lost in the mail book (if I don't get it very soon) might trigger some automated % of lost books account hold or something.  At least by PM'ing the sender it shows you are trying to cover all the bases and hopefully get you (or me) out of such a potential.

Good luck!


Date Posted: 4/11/2009 6:40 PM ET
Member Since: 8/13/2008
Posts: 13,147
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I have noticed an increase in lost books. Both coming and going.

Date Posted: 4/11/2009 7:12 PM ET
Member Since: 7/19/2008
Posts: 15,485
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I have just had a book arrive about three days after being declared lost.  And another about to be.  I did PM the sender to say that I am online daily, that I would mark it as soon as I received it, and that I knew how to mark it after being declared lost.  (Through the transaction archive.)  Just to reassure them that I was paying attention. 

Date Posted: 4/11/2009 7:24 PM ET
Member Since: 3/1/2009
Posts: 273
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I haven't had any of my books get lost on the way to me *knocks on wood,* but I did send a book out a few days ago and it seems its been touring around the eastern United States before going to its new home out on the west coast of Washington...All the books I've had sent to me or sent out to California have a really nice habit of arriving quickly and without damage. I would love to send a big thank you to whoever handles the Media mail out in that direction!

Date Posted: 4/11/2009 7:33 PM ET
Member Since: 8/23/2007
Posts: 26,510
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I had 2 enroute to me go lost in the same month and they didn't do anything to me.  Not even a warning.  One had even used DC that said the book had been delivered to me.  I've never seen it and am assuming that it was delivered to the wrong house.