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Topic: Where are the books I just posted?

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Subject: Where are the books I just posted?
Date Posted: 9/16/2010 8:48 PM ET
Member Since: 5/16/2007
Posts: 221
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Hi all,

I just added 3 new books to my bookshelf but when I look at my shelf, they aren't there.  What happened?  My summary says I have 16, but the actual bookshelf view only has 13.

Thanks for your help,

Date Posted: 9/16/2010 8:51 PM ET
Member Since: 2/26/2009
Posts: 37,512
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Are they posted on your private shelf?  If so look to the right and see if the little box has something like an exclamation mark.  If so it means it is  one hour hold for buyer remorse- which means someone requested it.

Date Posted: 9/16/2010 8:52 PM ET
Member Since: 9/13/2007
Posts: 2,520
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Are they on wishlist hold? They may be on someones wishlist and on auto request. If that is the case they should show up in an hour if they haven't already.

Date Posted: 9/16/2010 9:00 PM ET
Member Since: 5/16/2007
Posts: 221
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I don't see an exclamation mark anywhere.  I guess they'll show up later, but that begs the question...what if I had entered a book then had to delete the entry for some reason?  I understand buyer's remorse, but what about lister's remorse -- is there any?

Date Posted: 9/16/2010 9:01 PM ET
Member Since: 10/7/2007
Posts: 141
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I've been trying to delete some books, but they just stay in my shelf.  Something's going wierd..

Date Posted: 9/16/2010 9:03 PM ET
Member Since: 5/16/2007
Posts: 221
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So, maybe I'm not crazy lol:-)  They're starting to show up one at a time...slowly now.  I didn't remember it working this way, but I've been away from PBS for awhile and thought maybe they changed something.

Thanks for the suggestions:-)

Date Posted: 9/16/2010 9:09 PM ET
Member Since: 2/15/2009
Posts: 3
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Will it be resolved soon? I just posted 2 books!

Date Posted: 9/16/2010 9:17 PM ET
Member Since: 9/13/2007
Posts: 2,520
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It does seem like there are some issues going on with the site right now, don't panic!

There is no such thing as listers remorse though, no. If you post a wishlist book in error you must wait until someone accepts it and then you will be able to cancel. 

One thing you can do to make sure you are aware when posting wishlist books is to type or paste the ISBN number into the search field before you post it. 

Date Posted: 9/16/2010 9:22 PM ET
Member Since: 12/28/2006
Posts: 14,177
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Welcome back Denise, and no it's not you.  There seem to be some admin. things happening just now, TPTB usually clear these up quickly.

Date Posted: 9/16/2010 9:47 PM ET
Member Since: 10/23/2005
Posts: 7,719
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The programmers must be working on something, since there have been reports via Live Help to Tour Guides that members are having difficulty with the Wish List and PM email notifications, too.

Feedback has been sent to the Team and if we hear back before the problems are cleared up, I will come back and post here.

Date Posted: 9/16/2010 9:57 PM ET
Member Since: 6/30/2007
Posts: 2,570
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They were most likely wish list books and have been offered to members.  There is a short/hour? delay when they're offered before they show up on your account page as a pending request. 

Date Posted: 9/16/2010 9:59 PM ET
Member Since: 7/9/2009
Posts: 229
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There must be a problem with the system right now.  I just added a bunch to my reminder list and they are not there either.

Date Posted: 9/16/2010 10:01 PM ET
Member Since: 7/19/2008
Posts: 15,485
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They are probably in the one hour hold.  Some books show up on Your Account page as WL holds, those are books that do not have auto request.  The books with auto request are hard to find for one hour.  You need to go to the pull down bookshelf tab rather than your profile bookshelf.  They should be there with a grey ! in a circle.

Date Posted: 9/16/2010 10:05 PM ET
Member Since: 8/23/2007
Posts: 26,510
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A few weeks ago when they were tinkering with the site it wouldn't let me delete books from my bookshelf.  It would say it deleted them but they were still there.  I did send in feedback and it removed them after a bit.  There were lots of other reports of various glitches.  It usually happens when they're doing maintenance or something to the site.