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Topic: why does my book keep disapearing

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Subject: why does my book keep disapearing
Date Posted: 6/7/2009 9:36 PM ET
Member Since: 7/31/2008
Posts: 40
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I posted one of my books I'm guessing at least 6 months ago, and have now had to repost it twice.  Its just removed from my book shelf.  I have a very small shelf, only 7 books, as lately all the books I am posting are WL.  Any idea?

Date Posted: 6/7/2009 9:56 PM ET
Member Since: 7/19/2008
Posts: 15,485
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Are you getting your PBS emails?  If it is requested and you do not respond, it is removed from your bookshelf.  Sometimes the emails are treated as spam by your server or your filter.  Go to your transaction archive and your club communication file, both a link at the top of your main account page.

Date Posted: 6/7/2009 10:16 PM ET
Member Since: 10/23/2005
Posts: 7,719
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And if that is the case, add librarian@PaperBackSwap.com and NoReply@PaperBackSwap.com to your email safe sender list so the emails will be delivered to your inbox on your email account.

Date Posted: 6/7/2009 10:31 PM ET
Member Since: 8/23/2007
Posts: 26,510
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Are you letting requests time out?  YOu have to check your account regularly. If you aren't respondign to book requests then it removes the book from your shelf.  They will suspend your account if they see a pattern of unanswered book requests.

Date Posted: 6/7/2009 10:47 PM ET
Member Since: 1/30/2009
Posts: 5,696
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If you check your transaction archive, that should give you a pretty good idea of what's going on.

Date Posted: 6/8/2009 9:26 AM ET
Member Since: 7/31/2008
Posts: 40
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I'm on here a thousand times a day.  It is a book that has plenty others posted so I'm sure I am no where near the top.  I will check my archive just t be sure though

Date Posted: 6/8/2009 9:54 PM ET
Member Since: 8/15/2007
Posts: 201
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I had that happen with a book.  No missed requests or messages--it just mysteriously disappeared from my shelf.  Lucky for me, I happened to notice it and there were very few copies in the system, so it still made it through FIFO.

ETA: On further review, I see that it had been in my transaction archive earlier on.  Looks like someone requested the book, cancelled within the first hour (the buyer's remorse period) and the book was deleted rather than going back on my bookshelf.

Last Edited on: 6/8/09 9:55 PM ET - Total times edited: 1